Business Services Administrator - Harlow

ADMINISTRATOR

HARLOW

HYBRID WORKING

Monday to Friday 8.30am to 5.00pm

A longstanding, a very reputable client of mine based in Harlow, are currently seeking an experienced Administrator to join their ranks.

The ideal candidate will possess exceptional administration and customer service skills along with strong planning and organisational abilities.

The Administrator will play a pivotal role in ensuring high-quality standards and meeting client Key Performance Indicators (KPIs).

• Position: Business Services Administrator
• Location: Harlow
• Office Based Hybrid working 3 days office with 2 days remote)!!
• Hours of work - Monday to Friday 8.30am to 5.00pm with 30-minute lunch break
• Salary £24,000 per annum

Role Overview:

This role is an administration position working within a team of approx. 12 individuals completing the following tasks:

· Dealing with telephone & email enquiries from tenants of local councils & housing associations

· Logging in bound calls and emails

· Sending letters to customers

· Schedule bookings for engineers to attend routine inspections, fault calls and small works

· Loading daily jobs onto internal management system

· Updating progress on customer portals

· Dealing with customer and engineer queries

· Supporting Contract Managers

· Various ad-hoc tasks to enable to smooth running of the business.

If you are an experienced Administrator local to Harlow, seeking a new challlenge and would like to benefit fromHybrid working arrangements, please do not delay in applying for this great opportunity.

Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.