Branch Team Leader

Job Title: Branch Team Leader

Location: Chesterfield / Kirkby in Ashfield

Schedule: Monday to Friday, with 2-3 Saturdays a month (paid overtime)

Salary: £25,000 - £28,000 Doe

The company is a dynamic and growing company committed to delivering exceptional service to its customers. Taking pride in fostering a collaborative and inclusive work environment that values innovation, integrity, and continuous improvement.

As the Branch Team Leader, you will play a crucial role in overseeing the day-to-day operations of our branch. Your responsibilities will include managing a team, ensuring efficient work flow, and maintaining a high level of customer satisfaction. This is a Monday to Friday role, with the expectation of working 2-3 Saturdays a month with paid overtime.

Key Responsibilities:

• Lead and motivate a team of employees to achieve performance targets and deliver exceptional customer service.
• Oversee daily operations.
• Collaborate with other departments to streamline processes and improve overall efficiency.
• Conduct regular team meetings to communicate goals, provide feedback, and address any challenges.
• Ensure compliance with company policies, procedures, and safety standards.
• Monitor and analyse key performance indicators to identify areas for improvement.

Qualifications:

• Previous experience in a leadership or supervisory role.
• Strong customer service experience
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proven track record of achieving and exceeding performance targets.
• Ability to work effectively under pressure and adapt to changing priorities.

Schedule and Compensation:

• Monday to Friday schedule, 8:45 to 16:45
• 2-3 Saturdays a month with paid overtime.
• Competitive salary commensurate with experience.

Please apply with an updated CV and one of our team will be in touch.

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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.