Branch Manager

Salary: Competitive salary and package

Contract Type: Full time, Permanent

Closing Date: 18/04/2024

What to expect

As a Branch Manager you will join us on our journey and undertake a truly valuable role, to keep the heart of the community beating.

You will have the opportunity to build relationships within the local business’s community and learn about the competitive market in which the branch operates.

You will have the exciting opportunity to provide active support to your directly managed team following the business objective to deliver an excellent customer experience and business unit profitability.?You will be managing performance effectively, making full use of the relevant policies and agreements.

You will have the exciting opportunity to be a role model for exemplary leadership behaviours by using coaching and mentoring techniques and will pioneer self-development through our learning and development resources.

A key aspect of the role is to ensure Health and Safety and legislative processes are fully deployed within the branch.

What we can do for you

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 25 days annual leave that increases with tenure
• Up to 10% on target bonus opportunity
• Access to Benenden Healthcare
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you’ll need to succeed

You will be an outstanding leader with experience in managing a team of individuals. Alongside this you will possess excellent collaboration and influencing skills.

As a Branch Manager, you will:

• Have outstanding Customer Service experience with desire to drive excellence
• Be experienced in people management and performance management with the ability to motivate and enthuse others in order to achieve results
• Possess first-class communication skills with the ability to collaborative and influence
• Previous experience in retail would also be desired for this role

About us

Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. In a world that's constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change.

Whilst there is much work to be done, we're looking for people ready to think differently in tackling the challenges ahead - people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you're inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy.