Automotive Service Manager / Workshop Controller - Toyota

Ready for a career with Toyota? (The world's #1 car brand). We have an exciting new opportunity for an experienced Service Manager to join our Toyota team.

We’re committed to providing our employees with a great experience when they’re at work, supporting them to be the best they can be.

We believe our passionate, enthusiastic and talented people are key to our continuing success, and are proud to be voted by our employees as a company who is an employer of choice.

Role info:

Service Manager - Aftersales
Helston (TR13)
£40,000 - £55,000
Plus Benefits

Culture: Passionate, Enthusiastic, Team Development Focussed
Company: One of the World’s Biggest Car Manufacturers

Who are we?

In 2004 we opened our Helston site to look after south Cornwall. Since then we continued with our local Cornish family values of looking after all our customers old and new.

Parklands Toyota offers the full range of new Toyota Vehicles and with a wide range of quality used vehicles in stock, we also offer an extended range of facilities. As an official approved Toyota Site, we are authorised to carry out Toyota servicing and repairs.

In 2013 our Helston Bodyshop won the Toyota paint technician championship for the UK, what better accolade to show our quest for Customer satisfaction & Quality.

The Service Manager role:

A fantastic opportunity has arisen for a professional Service Manager to join our Helston Toyota Site, this role would suit an experienced Service Manager or Workshop Controller who has the ability to make an immediate and sustainable impact as well as motivate and coach staff.

The successful candidate will thrive on achieving demanding targets and be capable of leading and developing an already established team to surpass their own objectives. You will also have a passion for delivering the highest levels of customer service and the personality to develop and maintain long-term customer relationships.

This is an exciting opportunity for an exceptional candidate with the drive to succeed & to join our team at an extremely exciting time within a well-established and respected local company.

Key Responsibilities:

+ Management of the Service team
+ Ensuring customer satisfaction metrics are hit
+ Hitting monthly KPIs/budgets
+ Ensuring all repairs are fully compliant and daily reporting
+ Motivating the team, identifying opportunities for improving departmental performance, implementing new processes & ideas.

About you:

+ Previous knowledge of the motor trade and a knowledge of cars and their repairs is a MUST
+ A full driving licence is required
+ Excellent organisational and administrative skills
+ Good attention to detail
+ Strong background in customer service would be beneficial
+ Ideally you will have an NVQ qualification within the Motor Trade

Ready to join the largest car company in the world?

Sounds like a good fit? Apply here for a fast-track path to the Hiring Team.

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR