AUDIENCE INSIGHT ANALYST

Departments: Marketing & Membership
Home Palace: HM Tower of London
Location: The Tower of London (or Hampton Court Palace as required) / Hybrid working available
Status: Established/Permanent
Salary: £40,449, Per Annum
Days/Hours of work: Full time, 36 hours per week, Monday - Friday

About the role

At Historic Royal Palaces, we are a team of people who love and look after six of the most wonderful palaces in the world: Hampton Court Palace, the Tower of London, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle and Gardens.

We have ambitious plans to make the history of our palaces accessible to everyone, putting audiences at the heart of everything we do. As we develop our output in this area, we have created a new role of Audience Insight Analyst within our Marketing Team to help develop our data capability so we can demonstrate the UK-wide reach of our activities and to ensure we’re making data-driven decisions. This role will have the unique opportunity to work with teams across HRP to seek new ways of gathering and analysing data, develop insights drawing on findings from primary and secondary research, and to help shape a data and analytics strategy.

Benefits include:

• Hybrid working
• Enhanced holiday entitlement
• Generous Employers Pension Contributions (up to 11%)
• Annual Pay reviews & Bonuses
• Critical Illness Cover & Life Assurance
• Family friendly policies and benefits
• Staff discounts and membership to all palaces

About you

The post-holder will have demonstrable experience in market research and be able to communicate findings in easily understood reports, making clear recommendations for both technical and non-technical stakeholders. They will also bring knowledge and expertise in various analyst tools that will enable teams to make the most of their audience and operational data and will work with stakeholders to identify data collection, analysis, and visualisation projects to support their long-term goals.

The role will require someone able to work independently as a specialist whilst collaborating with stakeholders across different locations.

Closing date: 28th May 2024

We have adopted a hybrid model of part working from home and part working from site, we are open to discussing what best works for individuals and their work life balance whilst also delivering the business requirements.

Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background.

You may also have experience in the following: Marketing Analyst, Market Research, Data Analysis, Data Insight, Audience Data analyst. Consumer Behaviour, Insight Generation, Statistical Analysis etc.

REF-213 702