Assistive Technology Specialist

Assistive Technology Specialist

€34,000 - €38,000 per annum

Our trailblazing global AAC (Augmentative and Alternative Communication) company, is on the lookout for an exceptional Assistive Technology Specialist to join our Global Partners Team and report to the Head of Global Partner Sales. At Smartbox, our cutting-edge technology gives a voice to those with limited speech, positively impacting the lives of people with disabilities worldwide. As an Assistive Technology Specialist, you will help Smartbox deliver our market-leading technology to as many people as possible across Ireland (including both the Republic of Ireland and Northern Ireland).

Your expertise in increasing sales, product awareness, and building and maintaining long-term relationships with key customers will be key to our continued success. All around the world, our products, accomplishments and aspirations are a reflection of our teams’ values: passionate, caring, empowering, achieving together and enabling change.

This is a remote role, with the requirement to come into the office a few times a month. The salary for this position will be determined based on the applicant's education, skills and experience.

How will you be making a difference?

• Promote our products and services to key accounts and drive new business as assigned by the Head of Global Partner Sales.
• Key account management - Build and maintain personal and robust client relationships with key customers and stakeholders.
• Provide market intelligence to identify product and service improvement areas for our R&D teams.
• Ensure the customer has an exceptional experience dealing with Smartbox products and services through training and other initiatives.
• Conduct professional and informative sales presentations and product events including product information days with different client groups.
• Ensure all business activity and operations are delivered in line with the Smartbox strategy and mission.
• Ensure accurate and complete information is captured in the customer relationship management (CRM) system.
• Visit individuals, centres, schools and care homes to demonstrate, trial and train on Smartbox products.
• Evaluate which products are most appropriate for each individual or organisation and provide written recommendations.

Essential qualifications/ skills/ experience:

• Full Drivers Licence.
• An understanding of the AAC industry and our competitors.
• Effective communicator with proven presentation experience.
• Self-motivated with a high level of integrity and credibility.
• Strategic thinking and commercial astute.
• Ability to work both independently and as part of a team.
• Verbal, written, and interpersonal communication skills.
• Ability to build strong relationships and rapport.
• A genuine passion for helping people succeed with AAC technology.
• Experience in the field of AAC and assistive technology is desirable but not essential.

Why join us?

Here at Smartbox, we are positive and inclusive about making adjustments, providing flexible working, and encouraging all staff to engage in a diverse range of year-round learning and personal development opportunities. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference in the lives of disabled people.

Rewards and benefits:

At Smartbox our employees always do their best, which is why we give so much in return. In addition to your competitive salary, private medical insurance, and whooping 25 days of holiday plus public holidays, we’ll shower you with perks, including:

Dress: We want you to feel comfortable in the office, smart casual is perfect.

Flexible work schedule: balance is key to innovation, and we want to make sure you are at the top of your game with a schedule that will work for you (prior agreement from your line manager is required).

Give back to the community: Each year every member of staff will get the opportunity to spend one paid day volunteering for a good cause of their choice.

You, our best asset: We believe in investing in you and your development. Stay with us and grow with us! We will reward you with more holidays for your long service!

Wellness: Stretch away the stress every morning with our online trainers, available via our cooperative perk website or hit the gym. We provide gym discounts too!

Wellbeing: You gain unlimited access to a benefit and Wellbeing app Yulife, providing store discounts and wellbeing services.

Mental health: You will have access to the 24/7 Employee Assistance Programme for a wide range of support, advice and resources about Family, Health, Life, Money and Work.

Peace of mind: Every employee benefits from a company pension.

Fun: Complimentary theatre and cinema tickets to Malvern Theatres. We organise many free social events including team outings and get-togethers.

Bonus potential: We work hard and Smartbox recognises that with a discretionary annual bonus.

Finances: Enjoy a wide variety of savings and discounts with Corporate Perks. You can save on electronics, food shopping, fashion, fitness, entertainment and all things travel.

Agencies:

Please respect that at this current time, we wish to try and recruit directly from the market rather than engage support from an agency. We will contact the existing agencies that we already work with should we not make a successful appointment.