Assistant System Administrator

Assistant Systems Administrator - Cardiff

£15.44 per hour

Contract – Full Time

Duties/Responsibilities:

• To assist in the implementation and maintenance of the Children’s Services client record system, including:
• Systems administration and maintenance
• Systems support and helpdesk
• Systems and data auditing
• System testing and development
• Testing of new and upgraded functionality
• To maintain the client record system and liaise with users to ensure data is entered consistently and accurately and to monitor compliance of users to agreed standard practices.
• To support the Children’s Services client record system helpdesk, ensuring all calls are responded to within prescribed timescales and that patterns of problems can be detected.
• To provide advice, practical support, assistance and expert help and guidance on a one to one basis to end users via the telephone, email and in person to staff in their day to day operation of the client record system.
• This will include resolving database enquiries and problems in a patient and caring manner.
• To provide advice, support and encourage confidence and enthusiasm in staff to develop their own knowledge and skills in their use of the client record system ensuring they keep within the required processes and guidelines on a daily basis.

To find out more information please contact Abbie at

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.