Assistant Retail Store Manager

Posted 15 May by Flat Fee Recruiter
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Our client is seeking an experienced supervisor / manager to join them as Assistant Retail Store Manager and help oversee their large format, fast moving goods business.

Assistant Retail Store Manager
Sunderland SR2

  • Full Time (42.5 hours, usually over 4-5 days)
  • Permanent position
  • £27,000 - £31,000 per year + excellent benefits
  • Previous product knowledge not required. Training provided
  • Valid UK driving licence and own vehicle required

Please Note: Applicants must be authorised to work in the UK

Due to continued success, our client is looking for an Assistant Retail Store Manager to oversee their store and warehouse teams. For the right person, there are great opportunities for ongoing career development as your skills and contribution to the success of the business grow.

This role entails managing:

  • 3,000sq.m. store and warehouses - with 9,000+ product lines
  • 7 day per week operation, no late night opening - attendance usually over 4-5 days
  • circa. 20 staff and supervisors
  • fast moving consumer goods, no direct selling
  • emergency on-call response, therefore own car essential

You'll be trained in the operational needs and business procedures. You don't need any prior knowledge or experience of their product range but you do need a good understanding of driving operational standards and initiatives to maintain and increase sales.

Our client is looking for a self-motivated person who is willing to come and put the effort into learning the ropes. You'll need to be highly organised, willing to communicate and work with other managers and be approachable for staff. You must have good drive, a positive mindset and thrive in a dynamic environment. Good communications skills are a must.


  • Competitive salary
  • Pension
  • On-the-job training
  • Potential for career progression
  • Joining an already established local company
  • No late night / night shift working required
  • Staff radios and duty manager phones provided
  • Free parking

About the role:

Reporting directly to the Managing Director, as Assistant Retail Store Manager you will be responsible for:

  • Team leadership
  • Coordinating and managing supervisors
  • Staff efficiency, motivation and morale
  • Customer service standards
  • Operational standards and procedures
  • Stock availability
  • Store presentation
  • Sales displays, promotions and initiatives

Your main areas of focus will include:

  • Working with the management team
  • Planning, monitoring and reviewing goals for the teams
  • Coordinating the work and activities
  • Managing shop floor and warehouse operations
  • Managing the goods inward, replenishment and till activities
  • Being a great management role model to those around you
  • Staff training, briefings, reviews and regular communication
  • Participating in hr activities
  • Project management
  • Health and safety
  • Managing shrinkage, wastage and security
  • Key-holding and alarm call-out duties


  • The store is open 7 days (Monday to Friday 7-6, Saturday 8-5 and Sunday 10-4)
  • Standard hours are 42.5 per week (usually over 4-5 days), planned on a rota basis
  • Alternative hours considered on a pro-rata salary scale - minimum 4 days per week
  • No night shift/late night working planned

About You

The ideal Assistant Retail Store Manager will:

  • Be an inspirational and motivational leader
  • Be highly organised and dedicated
  • Have real attention to detail
  • Have good numeric and communication skills
  • Demonstrate good spatial awareness
  • Be a quick learner (people and processes)
  • Be equally comfortable managing or getting stuck in if needed
  • Be passionate and energetic - set the pace and standards for others to follow
  • Tackle problems head on (continuous improvement)
  • Be able to set, enforce and follow procedures
  • Thrive on the everyday challenges of modern, fast moving retail environments
  • Have experience of using computers e.g. Word/excel
  • Have supervisory or management experience
  • Ideally have retail or service environment experience
  • Have a driving licence, access to a car and live within a 20-30 minute commuting radius

How to apply for the role:

If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application.

Other suitable skills and experience include Retail, Wholesale, Trade, Floor Manager, Stock Manager, Quality Assurance, Supervisor, Customer Service, Warehouse, Operations, Store Manager, Retail Manager.

Reference: 52661930

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