Assistant Restaurant Manager

Assistant Restaurant Manager

Royal Agricultural University

Location: Cirencester

Salary: Grade 4: £22,680.90 - £25,742.70 per annum

Hours: Full time, average 35 hours per week on a flexible rota to include weekends and evenings

Job Purpose

We now have a new role of Assistant Restaurant Manager to support the Food & Beverage (F & B) Operations Manager and Associate Director of Commercial Services in delivering the departmental action plan in line with the University Strategy. You will support the development and implementation of the Catering KPI’s. Ensuring that services provided are appropriately aligned growing University and commercial community. You will assist in the training of the team will be trained to deliver high levels of customer satisfaction and support the Food & Beverage (F & B) Operations Manager in the operation of the department.

Key Responsibilities

Responsibilities include supporting the Restaurant Manager in team management and training, providing amazing catering experiences and wonderful customer care not only to the RAU but also for our wider events, ensuring optimal staffing levels within budget constraints, and driving the Catering & Hospitality teams to achieve departmental KPIs.

Additionally, duties involve supervising the bar team as needed, collaborating with the F&B Operations Manager on procurement and pricing strategies, and enhancing sales and promotional opportunities while prioritising customer experience. Maintaining departmental policies and procedures, managing administration tasks, and ensuring compliance with health, safety, and hygiene regulations are also key aspects of the role. The role entails overseeing budget control and providing the Associate Director of Commercial Services with essential data on costings, customer satisfaction, and sales.

Nurturing and developing working relationships with our Student Union to develop event calendars, briefing shifts on business levels, and assisting with staff rota compilation within budget limits are integral to the position.

Understanding departmental financial performance and contributing to first-line performance management are essential components of the role.

Person Specification

• A good standard of education - GCSE or equivalent
• Excellent interpersonal and communication skills
• Previous shift leader experience in catering, conference or hospitality venue
• Capable of implementing and monitoring of agreed standards
• Excellent administration and organisational skills
• Self-motivation and ability to work in pressurised environment
• Passionate about hospitality industry and quality
• Competent IT skills
• Ability to communicate effectively at all levels

To Apply

If you feel you are a suitable candidate and would like to work for the Royal Agricultural University, please click apply where you will be redirected to their website to complete your application.

Closing date: Friday 17 May 2024

Interviews: Tuesday 28 May 2024

The RAU is an equal opportunities employer, and we particularly welcome applications from black and minority ethnic candidates as they are under-represented within the RAU at this level.