Assistant Night Manager

Berry Recruitment are working in partnership with Celtic Manor Resort to help them add to their exceptional team.

We are seeking an Assistant Night Manager who will be responsible for managing the Night Team effectively and ensure the night audit process is completed to the proper standard. Providing support and assistance to all Resort departments if required. Managing all aspects of the emergency procedures during your shift in the absence of the Resort Night Manager.

As the Assistant Night Manager your duties will include:

• Responsible for monthly, quarterly and annual budgets with the Senior Executive team.

• Responsible for establishing and maintaining all Standard Operating Procedures within their department(s).

• Responsible for defining and documenting job descriptions and person specifications and managing the Human Resource aspect of the department in line with set standards.

• Responsible for the maintenance, security, computer systems, cleanliness and appearance of the department(s).

• Deliver exceptional Customer Service.

• Resolve guest complaints escalated from team members, communicate results to the department managers.

In the Assistant Night Manager position you will need the following skills/attributes to succeed:

• Previous Assistant Reception/Night Management experience
• Good communication skills
• Leadership skills
• 1 year Assistant Management experience managing teams of 5+
• Used to working in a busy operation
• Full UK driving license.

As you can expect working for a company of this calibre you will have an excellent working environment and benefits. Their benefits include:

• Good basic salary and commission
• Free parking
• Free GP virtual appointment service
• Discounted accommodation rates
• Discounted food and beverage rates
• Social club
• Christmas party served by senior management.

If you would like to apply for the Assistant Night Manager position based in Newport please apply on line or contact Hannah Norris on

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.