Assistant Domestic Coordinator

Catch 22 are working with an Upper Education establishment who are looking for an Assistant Domestic Coordinator. This is a permanent role based in Manchester, M13.

Salary: £26,444k to £29,605k per annum (dependent on experience)

Hours: Monday to Friday 8am to 3.30pm (35hrs per week) - occasional weekends required for student arrivals and departure and conference turn over in summer)

The Role

• Take responsibility for the admin of domestic services for a designated area of the campus residences.
• Oversee the work of the Domestic Supervisors for designated Halls of Residence, providing management support and direction for the supervision of local domestic teams.

Key Responsibilities

• To provide information and guidance to University colleagues and residents on domesticand maintenance services.
• To supervise and co-ordinate the work of domestic staff for designated residences and ensure all domestic services are carried out to the agreed operatingstandards.
• To undertake administrative activities.
• To assist the Senior Domestic Co-ordinator in the careful, day-to-day planning anddelivery.
• To cooperate within the domestic supervisory-management team, in ensuring themonitoring of domestic services standards in their entirety, undertaking correctiveactions/leadership, the training & coaching of Domestic Supervisors and DomesticAssistants towards the agreed service methods and standards, as and when agreed andrequired.
• To guide and assist with effective staff induction, learning, training and development.
• To ensure compliance and implementation of University policies and procedures, andspecifically to monitor and ensure that relevant procedures in line with Health & Safety.
• To ensure, as agreed and as far as reasonably practicable, the safe keeping andmaintenance of the domestic equipment and materials to the required standards ofhygiene and safety.
• To assist with monitoring and managing stock control systems within the campusdomestic services.
• To procure services within the University's financial framework.
• To calculate and check the weekly timesheets.
• To assist, in liaison with domestic and other campus colleagues, the input and filtration ofmaintenance requests using IT Buildings Maintenance computer system.
• To support work processes in the achievement of Key Performance Indicators.
• To work & liaise effectively & supportively with all other University and contractorcolleagues & teams, as appropriate.
• To comply with University Health and Safety requirements.
• To undertake such other duties (for the office or more widely in support of enhancing thestudent experience) as directed by the Senior Domestic Co-ordinator commensurate withthe level of responsibility for the role.

Experience

• Knowledge and previous experience of coordinating domestic services.
• Health & safety policies and procedures.
• Understanding & experience of stock and cost control.
• Excellent communication skills.
• Well organized.
• Able to supervise staff and co-ordinate work activities, ideally with experience ofrecruiting and developing staff.
• Knowledge of higher education and student residential experience.

If this role sounds of interest to you please apply or contact Paige Smith: