Assistant Centre Manager

The Catalyst in Newcastle is home to the National Innovation Centre for Ageing and the National Innovation Centre for Data. It is a dynamic community of curious and ambitious businesses and research specialists, working collaboratively to develop products and services. The award-winning building and impressive specialist facilities, flexible workspace, event space and the helpful centre team, create a supportive environment for businesses to catalyse world-changing ideas.

This is a key role in enhancing the operational performance, customer experience and the ultimate financial performance of the centre.  Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including offices, laboratories and workshop facilities and business support services to companies throughout the UK.  Our clients are start-ups, high growth SMEs, investors and also public sector organisations that contract with us to deliver innovation centres and programmes to business. 

The successful candidate will support the Centre Manager to create a successful innovation centre locally, regionally and nationally by selling and marketing the product offering whilst enhancing its reputation for excellence. You will also deliver a market leading service to the Innovation Centre community in facilities, support and collaborative connections.

This is a permanent, full-time role (37.5hrs per week). Shifts can vary from 07:30-16:00 to 09:00-17:30 as regular cover for reception, with occasional earlier starts (7am) and later finishes during the week, but no later than 10pm. Occasional weekend work is shared between the team where necessary to support events.

Essential experience:

• Experience in the operational running of an asset of the size, character and quality of The Catalyst 
• Previous experience in a letting office environment preferred
• Clearly identifiable management skills in order to manage a team within a service environment, ensuring overall performance is maximised

Personal Competences:

• Attention to detail/completer finisher
• Excellent administrative and organisational skills
• Good communication skills, tactful and persuasive
• Highly self-motivated and proactive with a desire to contribute to the company more widely
• Client and customer services focussed
• Ability to work under pressure and multitask
• Motivate, lead and delegate tasks to team. 
• Team player and team leader
• IT literate

What’s in it for you?

• Salary of £28,000 - £30,000 per annum, dependant on experience
• 25 days’ holiday plus Bank Holidays
• Flexible benefits package comprising:
  
  • Contributory pension
  • Ability to increase or decrease amount of annual leave
  • Ability to increase or decrease amount of life assurance cover
  • Private medical and dental insurance
  • Health screening
  • Bicycle purchase
  • Charitable Giving
  • Electric vehicle scheme
• Friendly, informal and flexible working environment - so you can make the most of your home and your work life.

We’ve also got access to a whole load of discounts so you can save money on high street favourites and holiday providers.

If you think you could be a great member of team and would like an exciting opportunity in return, then this is the role you have been looking for – click ‘apply’ today to become our new Assistant Centre Manager or to find out more information about the role. We would love to hear from you! 

We are an equal opportunities employer and welcome applications from all backgrounds.

We reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment.