Assistant Centre Manager Minorities Centre

Assistant Centre Manager Minorities Centre

Location - Minorities Centre

Salary - £28,000 - £31,000 DOE

Hours - Monday - Friday working between business hours (varied to) 8.00am -18.00pm.

Do you have experience in leading a small team?

Do you come from a customer service background?

We have an exciting opportunity for an Assistant Manager to work for one of our clients who is a leading specialist in workspace locations across the UK

In this role, you would be working full-time hours, Monday to Friday. Our client is offering an excellent salary, depending on experience.

Duties & Responsibilities

• Assist in the manager of the day-to-day running of the business centre
• Manage the Business Centre in the absence of the Centre Manager and various aspects of the role
• Carry out billing for all clients
• Log invoices and charges on our in-house system Centre Charge
• Process catering orders and meeting room requests made by clients where required
• Deal with customer requests in a prompt and timely manner whether face to face or on the telephone
• Liaise with relevant staff to ensure that all queries are responded to within procedural deadlines
• Book various chargeable services for clients such as couriers and taxis
• Issue and ensure receipt of swipe cards, keys, furniture etc to clients when required
• Create and issue welcome packs for new clients
• Ensure that all meeting rooms including management office and vacant offices are tidy, safe and welcoming to all clientele/visitors
• Conduct viewings of the Business Centre; to the required standard
• Manage outgoing post, ensuring that it is properly franked and ready for collection daily and route incoming mail to relevant clientele
• Provide cover for the reception as and when required
• Carry out administrative and clerical duties for clients as required including filing, archiving, photocopying, collating, laminating, faxing, preparation with mailings, word processing of letters, data entry and preparation of reports and other information

Person Specification

• GCSE’s or above in Business Related Area
• HND or above
• 3 years plus customer facing work
• Experience of working in a SME/small team
• 6 months in similar role
• Proficient in word and Outlook
• Excellent telephone communication skills
• Face-to-Face customer service skills
• Experience of working with minimum supervision
• Front of house management skills

Benefits

• Healthcare (plus partners/dependants)
• Dental Care
• Life Assurance
• Pension
• Corporate Eye Care
• Season Ticket Loan
• Loyalty of Service Rewards
• Cycle to work scheme
• Quit smoking reward and recognition scheme
• Access to our onsite Gym

About Morgan Jones:

Morgan Jones Recruitment Consultants Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept the Terms & Conditions, Privacy Policy and Data Protection and Information Security Policy which can be found on the Morgan Jones website.

Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.

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