Assessment Services Administrator

Reed Talent Solutions are working with RM Education on the search for a temporary Assessment Services Operator/Administrator.

RM Education is a leading supplier of technology and resources to the education sector, supporting schools, teachers, and pupils across the globe - from pre-school to higher education - including examination boards, central governments and other professional institutions.

• Location:142B Park Drive, Milton Park, Milton Abingdon, Oxfordshire, OX14 4SE
• Onsite: Hybrid
• Hourly rate: £11.50 per hour
• Working days: Monday to Friday - 38h per week
• Working hours: flexible between 8am - 5.30pm
• Start date: 3rd March, 1st April, 29th April
• End date: 26/07/2024 - potential for extension
• Interview process: CV review by Reed, CV review by RM Education, informal virtual interview by RM
• You must have an additional monitor available in order to work from home

KEY RESPONSIBILITIES:

• Manage high volume data and perform analysis and quality check as per agreed process guidelines
• QC and Reconciliation ticket resolution in line with SLAs
• Management reporting
• Support Senior Resources during peak exam sessions
• Using RM products & platforms to investigate issues and communicate with internal/external customers

Essential SKILLS:

• Capability to work from home (laptop will be provided)
• Good Communication skills - written & oral
• Basic MS Office knowledge
• Experience of working in teams but also comfortable managing individual tasks/targets
• Time management skills
• Interpersonal skills
• Attention to detail
• Capable of exercising ethical judgement and integrity
• Proactive approach to managing workload

DESIRED SKILLS:

• Previous experience in an operations environment, data entry or data analysis
• Proficient with basic computer/ laptop hardware and software

We look forward to your application.