Apprentice Customer Service Advisor

Apprentice Customer Service Advisor

Salary: £15,000- £21,911.40 per annum - Dependant on age

Monday to Friday 8.30am-5.30pm

1 day a week study day

The Apprenticeship offered is the Customer Service Practitioner Level 2 qualification.

Post Recruitment are recruiting for Apprentice Customer Service Advisor to join an extremely successful business based in Morley

Objectives

• Proactively Calling new and existing customers
• Liaising with suppliers
• Processing of customer purchases/quotations
• Providing excellent customer service, both over the phone and via email
• Successfully forming relationships with colleagues both within branch and warehouse
• Sales administration
• Customer query resolution
• A passion to learn about products and to keep up to date with new products entering the market

The Person:

• English and Maths GCSE (or equivalent) is preferred but not essential
• Good communication skills, with the confidence to interact with customers and colleagues both
• face to face and via the phone/email
• The ability to follow instruction
• The want to take on new roles and challenges
• Good organisational skills, with the ability to work to deadlines and manage own workload
• Understanding that the customer is the most important element to working within branch

If you are interested in this role, please apply ASAP or contact Emma Sayles at POST- for more details. This vacancy is being advertised by Post Recruitment Ltd.

The services advertised by Post Recruitment Ltd are those of an Employment Agency, visit our website for more details.