Analyst, Crisis Management Centre

Posted 15 April by eFinancialCareers
Competitive salary
London , South East England
Permanent, full-time
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What the Hiring Manager Says

The role holder will be responsible for supporting and facilitating the group crisis management response to respond to, manage and mitigate incidents and crises impacting on Quilter premises, staff, and performance. This will include the development and delivery of training inputs and exercises that will test the resilience of the business to respond to a variety of threats and risks.

The proactive collection, evaluation, and dissemination of all-source material within the 24/7 Crisis Management Centre (CMC) will be a fundamental aspect of the role. The role holder will be required to convert this material into reports and bulletins that can be utilised to protect both the organisation and the safety and security of company personnel, property and reputation.

About the Role
  • Operate on a 24/7 basis within the CMC to fully support the company during the management of crises and significant incidents.
  • Requirement to fulfil an on-call obligation one week in four, as part of a rota providing an 'out of hours' crisis response.
  • Research threats and risk relating to the Quilter business and the wider industry utilising relevant computer systems and programs.
  • Consistently produce high quality assessments and reports relating to tactical and strategic threats.
  • Support the design and facilitation of crisis management and operational resilience presentations, training and exercise scenarios.
  • Lead the recording and assessment of disruptive events that impact on the operational resilience of the Quilter businesses.
  • Support the wider security function with the completion and collation of security assessments of Quilter estate.
  • Complete reports and submissions to governance forums relating to security, crisis management and operational resilience.
  • Participate in business critical projects as required by the Head of Security and Crisis Management.
About You

Applications from people with diverse backgrounds enables our inclusive organisation to thrive. If you feel you don't match our job description exactly, why not take a chance on yourself and apply? You could be exactly what this role needs.
  • Expected to act with integrity, due skill, care, and diligence.
  • Good collaboration skills as the role requires collaboration with peers across the organisation.
  • Outstanding inter-personal skills to create effective and enduring relationships with internal and external stakeholders for the benefit of the Quilter.
  • Excellent research and investigation skills across a variety of source methodologies and streams.
  • Proficient in the uses of IT products such as MS Teams, Excel and Power Point.
  • Skilled in interpreting, and developing, inferences from multiple intelligence products.
  • Excellent verbal and written communication skills.
  • Able to demonstrate innovative thinking and sound problem-solving skills.
  • Able to work independently or a part of a wider team within a fast-paced environment.
  • High levels of self-motivation and dedication to task delivery.
Core Benefits

Holiday: 26 days

Quilter Incentive Scheme: All employees are eligible to participate in our incentive scheme, based on the company's performance and their contribution to it

Pension Scheme: 10% non-contributory company pension scheme that can be boosted through personal contributions

Private Medical Insurance: Single cover as standard, cover can be increased at your own cost

Life Assurance: 4x your salary, cover can be increased at your own cost

Income Protection: 75% of salary payable after 26 weeks of absence

In addition to our core benefits we offer a range of flexible benefits that you can choose from and pay for conveniently via a salary deduction.

Reference: 52480753

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