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Alert:24 Risk Advisory Project Management Lead
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Alert:24 Risk Advisory Project Management Lead

Posted 21 March by WTW
Salary icon Competitive salary
Location icon London , South East England
As a Project Management Lead within Alert:24 which is WTW’s in-house security risk advisory and crisis support client service you will be responsible for managing complex consultancy engagements in addition to managing a small team of project managers. You will be required to concurrently project manage large or complex consulting projects being delivered to WTW’s global client base utilising expertise from Alert:24’s full time team and retained network to ensure that project objectives are met.

The Role

Project Management of the delivery of Alert:24 Risk Advisory services
  • Project manage the delivery of Alert:24 Risk Advisory intelligence, consultancy and training to WTW clients. Typically, the services will be delivered by an approved network of specialists with project management from the successful candidate and/or their team.
  • Manage relationships and build the global network of security and resilience specialists who can deliver Alert:24 Risk Advisory services.
  • Oversee and enhance project management tools and reporting.
  • Coordinate diverse project teams to fulfil leading services and meet client objectives.
  • Line manage a small team of project managers.


Support to Head of Risk Advisory
  • This is a key position within our Risk Advisory team, leading on the project management of the delivery of Risk Advisory services. The successful candidate will work very closely with the Head of Risk Advisory to provide a smooth transition from point of sale to delivery.
  • Feedback to the Head of Risk Advisory on the performance and effectiveness of our third-party network of retained specialists.
  • Support the scoping of large and complex projects, inputting technical knowledge to the approach and delivery format.
  • Support the feedback cycle from clients following delivery of Risk Advisory services.
  • Support Head of Risk Advisory in the development and execution of the Risk Advisory sales strategy and the development of current and new services.


Delivery of Alert:24 Risk Advisory services
  • Alert:24 will look to utilise the expertise of the successful candidate to deliver and input into appropriate Risk Advisory services, where appropriate.
  • Support the Quality Assurance process:
    • Utilising technical subject matter knowledge to ensure leading technical outputs are delivered. 
    • Utilise consulting skills to ensure project KPI’s and client objectives are met.


Support of the wider Crisis Management team and raise the profile of Alert:24
  • Alert:24 is a point of difference for WTW against other insurance brokers. The successful candidate will be supporting the WTW Crisis Management broking team in client and prospect meetings.
  • Clearly articulate the Alert:24 offering to clients and internal WTW stakeholders.
  • Network to develop internal, client and third-party relationships.


The Requirements
  • 8 years minimum experience in the international security risk-management sector.
  • Experience of consultative sales, scoping, coordination and delivery is desirable.
  • A proven project management background.
  • An effective and articulate communicator who is comfortable speaking to clients and stakeholders. 
  • A motivated and disciplined person who can build relationships and networks with diverse groups.
  • Proven ability to decipher client requirements, determine appropriate solutions and effectively. communicate the requirements to colleagues and consultants. 
  • Demonstrable ability to influence internal and external stakeholders.  
  • Ability to multi-task with multiple stakeholders that have complex people/asset risk exposure.
  • Experience working internationally, with a proven ability to forge strong relationships with international clients and colleagues. 
  • Demonstrably excellent report-writing and presentation skills in MS-Office suite. 
  • Familiarity with insurance security and medical crisis response services is desirable. 
  • Experience delivering security and crisis management consulting, training and intelligence services is desirable but not essential. 
  • Requires international travel, as appropriate.


Desirable 
  • Active involvement in a relevant industry association, such as ASIS, IRM, the Security Institute, GBTA, ISRM etc. 
  • Experience working within a leading professional services firm in a consulting function.
  • Conversational ability in another language.


At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity

Our work style: At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution. You can also benefit from flexible working opportunities, such as part-time working, and will have control over your work-life balance.

Reference: 52353977

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