Admission & Enrolment Manager FTC

Posted 22 May by City of Portsmouth College
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Job Title: Admission & Enrolment Manager (FTC up to 6 Months)

Location: Highbury Campus, Portsmouth

Salary: £31,865.00 - £35,846.00 (Full-Time Equivalent)

Job Type: 37 Hours per week, 52 Weeks per year, Full time, Contract

About the College:

As a newly merged College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff. By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators. Everyone at the College is part of the bigger picture and together, each role makes an impact and in turn a difference to our students learning journey.

We have an unrivalled curriculum of courses on offer for students of all ages and stages covering A-levels, Apprenticeships, Vocational & Technical courses. We also offer Higher Education, Online learning and Community courses that appeal to the needs of the local community.

What we offer:

  • Annual Leave (FTE): 32 days, plus 8 days bank holidays and plus a 2 week winter shutdown
  • Full training provided alongside ongoing development and the ability to obtain qualifications for specified roles
  • Local Authority Pension Scheme
  • Learning & Development programmes by The Community Adult Education Department
  • Employee Assistance Programme
  • Sample list of benefits:
    • Onsite discounts: college Hair Salon & 50% off at the college Sports Centre
    • Online discounts: Unidays, Student Beans and Totum with a COPC email address
  • Free car parking across all campus sites (apart from Arundel)

About the role:

As an Admission & Enrolment Manager here at COPC, your role will oversee the process of student admissions and enrolment. This role will involve managing application procedures, evaluating prospective students qualifications, ensuring compliance with admission policies and coordinating with various departments to facilitate a smooth enrolment experience. You will also be tasked with maintaining accurate records, providing guidance and support to applicants throughout the admission journey. Part of this role will also be aimed towards data analytics to improve processes moving forward.

Key Responsibilities:

  • Conducting outreach activities and liaising with schools and other educational settings to attract prospective students
  • Overseeing the creation and distribution of promotional materials related to admissions
  • Implementing and monitoring online application systems to ensure efficiency and user-friendliness
  • Coordinating and training admissions staff to ensure consistent and effective service delivery
  • Managing some financial aspects related to enrolment
  • Represent COPC with the upmost professionalism with every interaction
  • Handling of sensitive information with confidentiality and adherence to data protection regulations
  • Foster a positive and inclusive environment that promotes diversity, equality and respect among all members of the college community.

To be successful in this role, below is what we would need from you:

  • Excellent communication skills both verbal and written
  • Strong interpersonal skills, maintaining an approachable demeanour to aid a positive first impression and rapport building
  • Customer focused mindset with a commitment to providing exceptional service
  • Problem solving abilities in order to resolve issues independently or collaboratively with colleagues
  • Previous experience in a similar role or a lengthy background within enrolment & admissions for an educational provider would be ideal

Diversity and Inclusion

Equality, Equity, Diversity, and Inclusion are central to the work of the College. This underpins the vision of the College to transform lives through providing exceptional education and training.

The College's commitment to Equality, Equity, Diversity, and Inclusion is reflected in the continued successful promotion of these strands through the curriculum, enrichment activities and the range of direct and indirect student support services.

Pre Employment Checks

The College is committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references.

We reserve the right the close the job advert when we have had successful applications, and it may not run for the full duration of the advert.

We do not accept CV's from agencies for these roles.

Required skills

  • Admissions
  • Customer Service
  • Administrator
  • Admin Assistant
  • Customer Service Supervisor
  • Service Supervisor
  • Customer Care Manager
  • Client Services Administrator
  • Customer Team Leader
  • Customer Care Supervisor
  • Customer Care Team

Reference: 52708357

Please note does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.

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