ADMINISTRATOR

ADMINISTRATOR

Our client pride themselves on being an organisation who have a family feel about them. As a market leader in their industry, they are looking to add some additional Administration staff to their already successful team.

Key Responsibilities

• Banking cheques/verifying batches BACS payments
• Dealing with all genres of calls in regards the ground rent
• Dealing with ground rent complaints via letter/email
• Direct debit process - set up/cancellations/queries/collection
• Liaising with solicitors dealing with a sale of a property
• Liaising with solicitors with leaseholder disputes
• Taking payments over the phone and via the HSBC Global Iris system
• Liaising with mortgage companies re breaches of leases
• Arranging payment plans with leaseholders. Referral files to solicitors for further arrears recovery.
• Preparing ground rent conveyancing packs Fees letters & emails
• Solicitors fees letter disputes
• Any other work as assigned by the manager

skills and Experience

• Proven administration experience
• Strong customer service skills
• Excellent organisational skills
• Ability to prioritise own workload Work to deadlines
• Proficient in MS Office
• Strong written communication skills
• Good attention to detail
• Excellent telephone manner
• Be able to work independently and as part of a team

Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) Ltd wishes you the best of luck in your job search.

Nouvo Recruitment (London) Ltd operates as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.