Administrator

Posted 16 April by BW Residential Ltd

Are you looking for an exciting new career opportunity where we invest in you and your professional development? Do you actually want to enjoy what you do and have the option of working from home and from the office?

We are looking for an Administrator to join our small, friendly team in Hythe, Southampton. This is an exciting career opportunity for somebody with real enthusiasm and tenacity to learn and progress with a successful company.

The job will include

  • Liaising with residents and contractors to arrange and book in repairs.
  • Assisting and reporting to the Property Manager in their day to day duties.
  • Logging these repairs on our maintenance system.
  • Taking telephone calls and responding to residents questions.
  • Taking payments over the phone.
  • Creating reports from various systems.

We are a bespoke Property Management Company that manages residential apartment blocks with offices in Hythe, Southampton and London. We are very hands on and are committed to providing the very best in pro-active residential property management, focusing on high quality customer service and professionalism.

Our employees are at the forefront of our business and we value them highly. We will focus on your professional development so full training will be given to the successful candidate. We offer private health care to all of our employees after two years of service as well as the option of joining a pension scheme. We also love to celebrate our successes so we attend award evenings, experience days and the highly anticipated Christmas party.

The successful candidate would ideally be A-level educated and have a good standard of English, Maths and IT skills. It is important that you are organised and able to work well under pressure when dealing with a fairly constant level of telephone calls and emails. Your Property Manager who you will be reporting to is part of our London team, so you will be liaising with them on a daily basis, either over the phone or using Microsoft Teams. You need to be passionate, numerate, IT literate and have the ability to multi-task. Previous experience in the property industry is preferable, but is not a necessity. Full training will be provided.

Core hours are Monday to Friday, 9:00am to 5:30pm.

Application questions

Do you have property management experience?
Do you have admin experience?
Do you have customer service experience?

Reference: 52483536

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