Administrator

Posted 15 April by Meridian Business Support
Easy Apply
£23,795 per annum
West Molesey , Surrey
Permanent, full-time

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Posted by Meridian Business Support
Due to growth, we are currently recruiting for an Administrator to work Monday to Friday DAYS for a leading pharmaceutical manufacturer based in their premises in West Moseley, easily accessible by public transport and there is free on-site parking too!

This Administrator role is a permanent position working Monday to Friday 9am-6pm (0900-1800) with one hour’s lunch break daily (40 hours per week), offering a salary of £23,795 per annum (£11.44 per hour) plus annual bonus and other excellent benefits as below!

As Administrator, you will be working in a team within their internal pharmacy on-site reporting into the Pharmacy Manager, answering patient queries relating to prescriptions and product information, and completing daily pharmacy administrative tasks. This position will offer the opportunity to work within a growing and fast paced environment within the internal pharmacy, developing your administrative skills as well as contributing to the smooth running of daily operations. Key responsibilities will include:
  • Answering phone calls regarding patient prescription queries and product information
  • Patient contact for prescription and payments
  • Counting daily prescriptions received and logging
  • Addressing emails
  • Liaising with clinics and healthcare professionals regarding patient queries
  • End of month duties for prescription count
  • Carrying out administrative tasks relating to Import/Export
  • Directing requests and unresolved issues to the designated person
  • Keeping records of customer interactions and transactions
  • Recording details of enquiries, comments and complaints and actions taken
  • Communicating and co-coordinating with internal departments

We are really keen to hear from applicants with the following skills and experience:
  • Proven experience within an Administrator role with a good Customer Service background
  • Any experience in a similar role within a pharmacy or healthcare setting within customer service or administration will be advantageous
  • Excellent communication skills (both written and oral) with a confident telephone manner
  • Strong user of MS Office, any knowledge of SAP would be useful although training will be provided on SAP
  • Ability to self-manage and prioritise and plan effectively and manage your workload in a proactive way
  • Well-developed interpersonal skills coupled with an ability to prioritise workload
  • Accurate keyboarding skills

Benefits Include:
  • 28 Days Annual Leave + Birthday Off!
  • Annual Bonus based on company performance
  • Real Career Development Opportunities!
  • Company events
  • Company pension
  • Employee discount
  • Free parking
  • Life insurance
  • Referral programme
  • Sick pay
  • Wellness programme

Please apply today or call us to discuss this Administrator role in more detail!

Reference: 52475905

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