Administrator
Administration Assistant
Job Type: Full-time
Location: Dereham (Outskirts)
Salary: £27,000
Reed are delighted to be working with a fantastic business just outside of Dereham who are seeking an Administration Assistant with a passion for excellent and a keen eye for detail to join their team. You will be organised, confident, and motivated, with a strong desire to support others and work efficiently.
This role is working just outside of Dereham for a family-run business dedicated to supporting their employees through their journey.
Responsibilities
- Support the teams with their workloads, including using portals to obtain documentation.
- Prepare customer packs, request customer documents, and support with enquiries.
- Follow up with customers, assisting them with their enquiries.
- Conduct checks on each query to ensure all information is obtained and addressed accurately and in a timely manner.
- Perform general administrative duties such as filing, photocopying, scanning, and posting.
- Provide excellent customer service to customers.
- Collate data across various systems for analysis purposes, ensuring accurate data entry.
- Participate in regular training, one-to-ones, team meetings, and celebrate successes, while addressing areas for improvement.
Required skills and qualifications
- Excellent computer skills, including proficiency in Microsoft Office 365 (Outlook, Word, Excel).
- Strong organisational and communication skills.
- Ability to prioritise workload and multitask effectively.
- Attention to detail and confidence using the telephone.
- Problem-solving abilities with a proactive and positive attitude.
- Adaptability to system and process changes.
- Reliability and a genuine desire to help others.
Benefits
- Smart casual dress code
- Company pension scheme
- Company events
- Supportive team environment
- Early finish on a Friday
Interested? Click APPLY or send your CV to
Reference: 52455068
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
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