Administrator

Job type: Permanent, Full time, Monday to Friday, 08.30am - 5.00pm

Benefits: 22 days per annum rising to 23/25 days on length of service plus usual bank holidays, Employee referral scheme offering £300 - £500 depending upon role, Discount on vehicle hire, Specsavers Eye care vouchers, Perkbox benefits and discounts with selected automotive companies.

Company Overview:

MAR Vehicle Solutions Ltd is part of the fast growing VMS Automotive Group offering a range of services comprising of Contract Hire & Fleet Management, Accident Management as well as offering Maintenance Services from our inhouse workshops and a leading provider of transport refrigeration systems, air conditioning solutions and converting panel vans into commercial, refrigerated vehicles.  VMS Automotive operate nationwide with workshops and vehicle hire sites throughout the UK with our Head Office based in Stevenage and our Operations centre based in Bury St Edmunds.

As a result of our continued growth, we are looking for additional team members to join our team to help us continue providing outstanding service to our customers.

The Role:

An administrator is now required to assist the service manager with the ongoing development of our workshop, mobile repair, and recovery services. Carrying out the administration functions for all types of work primarily on LCV and HGV vehicles the workshop provides servicing, general maintenance, MOT preparation and PMI’s as well roadside breakdown and off-site repair work. The role will include but not limited to:

Key Accountabilities:

• To provide administrative support to all areas of the Aftersales department
• Job pack preparation
• Prioritising all invoicing, release notes and updating Digital Service records
• WIP management including Rebooking for Parts received.
• To ensure data quality requirements are met individually and departmentally.
• Filing and Archive management
• PCN administration
• Handle all internal and external customers and suppliers with courtesy and ensure the best experience is delivered to all contacts at all times.
• To be presentable to brand standards and adhering to the company dress code at all time

Skill and Experience:

• Previous experience in a Service environment in the automotive industry.
• Adaptable
• Excellent communication skills, with the ability to communicate at all levels.
• Technical knowledge would be advantageous
  
   

The Ideal Candidate will:

• Be a team player.
• Enthusiastic, self-motivated, polite, and professional
• Can work under pressure and maintain professionalism.
• Can be flexible and respond to different ways of working in the face of changing situations

To be eligible as part of our recruitment process to the interview stage, you will need to provide:

• Evidence of your right to work in the UK, in the form of:  Passport or Birth Certificate and National Insurance Number on an official document.
• Proof of Address x 2

Due to the nature of the role, we are not accepting applicants who reside outside of the UK.

No Agencies