Administrator - Repairs Department

Administrator - Repairs Department

Salary up to £28,000 per annum (depending on experience)

Monday to Friday 8:30am - 5:00pm

Office based in Bexleyheath

Our client, a leader in their industry, are seeking a professional and customer-focused administrator to join their team. In this role, you will provide outstanding telephone and administrative support to both internal and external customers of their Repairs Department.

Key Duties:

• Input new service contracts into the in-house system accurately.
• Record customer quotations and follow-up letters in the dedicated service management system.
• Schedule monthly maintenance services with clients and engineers and update diaries accordingly.
• Ensure all necessary paperwork is promptly sent to clients.
• Process and verify all Repairs engineers’ paperwork and timesheets efficiently.
• Communicate with clients via telephone or email in a courteous and professional manner.
• Provide administrative assistance to all business units as required.
• Undertake additional duties as needed to maintain a high standard of administration service within the Repairs department.

Skills Needed:

• Demonstrated commercial acumen.
• Proficiency in Microsoft Suite (Word, Excel, Outlook, etc.).
• Meticulous attention to detail.
• Professional telephone manner.
• Excellent written and verbal communication skills.
• Effective time management abilities.
• Patience, resilience, and empathy.

If this sounds like the role for you, apply now!

*Braundton Consulting is a recruitment agency recruiting on behalf of a client.