Admin/Personal Assistant

An exciting opportunity to work within the student Disability Services at a University based in East London...

Job Purpose:

This is a unique role to support a blind Disability & Dyslexia Adviser to carry out the duties of their role, including data entry, diary management and document editing. The role will also include some personal daily tasks such as sighted guiding and arranging travel.

Hours:

- 32 hours per week

Key Duties and Responsibilities:

- Book and schedule appointments across the IT systems used in the role of a Disability & Dyslexia Adviser, keeping the Adviser up to date on their daily and weekly schedule.
- Liaise with staff and students when booking appointments or when attending meetings.
- Support with data entry across the customer management system (CRM) and student records system (SITS).
- Support with notetaking, editing and proofreading of notes, documents, and web/intranet pages.
- Support with travel arrangements and provide sighted guiding as and when required across all campuses and occasionally for external events.
- Support with accessing information and materials which are inaccessible. This could include reading documents or converting them into accessible formats.
- To adhere to and comply with all University policies and procedures relating to the Data Protection Act and maintain strict confidentiality when working with sensitive information.
- To undertake any other duties commensurate with the grade as required.

Knowledge, Skills, And Experience:
Essential;

- Excellent communication skills with the ability to relay information clearly and effectively, and to adjust content and information that needs careful explanation or interpretation to meet the need of the Adviser.
- Experience of being sensitive to the needs of others and working within appropriate boundaries.
- Experience of working with electronic diary management systems and of inputting and retrieving records, using electronic customer management and record keeping systems.
- IT proficiency in Office 365 including ability to effectively support with proofreading and editing documents and presentations.
- Able to travel between University sites at Docklands and Stratford and to external venues, and to undertake a small amount of evening and weekend work as required.
- Applicants must be comfortable around dogs.

Desirable;

- Ability to adapt written and visual content into different audio or digital formats to meet the need of the Adviser.
- Confident with public speaking and supporting with presentations for large groups.
- Experience of working in a customer facing or support role.
- Experience of working in the FE/HE sector or equivalent large organisation.

Competencies Required:

- Able to work well in a 1-2-1 setting supporting the Adviser to meet their priorities and the goals of the wider team.
- Able to work independently and proactively to prioritise tasks in line with service requirements and project deadlines.
- Adaptable and flexible to support the Adviser with engaging and meeting goals in a range of different environments such as meetings, appointments, or events.
- Able to use initiative and creativity to resolve problems.
- Commitment to and understanding of disability, equality and inclusion within a
diverse and multicultural environment.

Education, Qualifications And Achievements:

No formal qualifications are required; applicants must be willing to undertake training and development in line with the demands of the role.

If you think you would be a suitable applicant and for more information around this role please apply for the position today.

Randstad SWS acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad SWS is an equal opportunities employer and decisions are made on merits alone.