Accounts Assistant / Credit Controller

Accounts Assistant/ Credit Controller

Reporting to: Financial Controller

Q-Tech Global Ltd - Your trusted brand when it comes to paint sprayers for the professional.

The Job Role Details:

To take responsibility of our customers’ accounts experience from initial onboarding through to payment. The role includes customer onboarding, invoicing, collections, deductions, exception management, and cash posting after the payment is collected.

You will play a pivotal role in monitoring and managing overdue payments to safeguard against bad debts.

Success is underpinned by providing a best-in-class customer experience 100% of the time, while protecting the financial integrity of the company.

Key Responsibilities and Tasks to include:

· Ensure the smooth running of transactions for the organisation, while also helping the organisation to remain financially healthy.

· Manage the onboarding of new customers through a structured credit approval process.

· Calculate invoices and send to customers in a timely manner.

· Create a system for resolving billing disputes. Returns and credits management.

· Enter payments onto OGL

· You are accountable managing the organisations debts and achieving the set debtors days target.

· Monitoring and collecting late payments, establishing repayment plans and liaising with debt collection agencies where required.

· Sending out the companies standardised debt chasing letters following debt chasing protocol and making follow up calls where appropriate.

· Responsible for managing the credit insurance portal and escalating overdue invoices when required.

· Use OGL and Microsoft teams to the best advantage to maintain accurate reporting and records.

· Keep customer contact information updated and review credit lines to maximise revenue.

The above task list is not exhaustive, and you may be asked to complete other tasks as directed by your manager.

Core competencies & skills required:

Credit control is a unique job that requires a combination of financial skills and knowledge, alongside customer service and interpersonal skills.

· A previous track record of improving debtor days

· Highly organised and responsive

· Ability to plan and prioritise workloads in a fast paced working environment.

· Strong communication skills, with a positive will to win mindset

· Analytical with finely tuned problem solving skills

· Flexible and innovative "can do" attitude

Qualifications & Personal attributes:

· Keen to develop own skills, constantly adding to experience and expertise

KPIs for the role:

· Achieve debtors days target

· Data entry completed by deadlines set

· Absence and attendance

· Lives the vision and values

Package:

Salary range of £26k to £30k

6 month probationary period

20 days holiday inclusive of bank holidays

Job Types: Full-time, Permanent

Salary: £26,000.00-£30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Schedule:

Monday to Friday
Experience:

Accounting: 2 years (required)
Credit Control: 1 year (required)
Work Location: In person