Account Manager

4 day working week…YES PLEASE!!!

We have an immediate requirement for an enthusiastic and highly organised professional to join a small, dynamic sales team as an Account Manager for our engineering client based in Ely and yes you read it correctly…4 day working week (Mon-Thurs, 100% office based).

Strong sales administration skills are essential along with excellent customer service and an ability to build a quick rapport with customers. Using your initiative and being responsible for your workload is an important part of the role.

In return you will receive: Flexible start and finish times, company pension scheme, attendance bonus, long service awards, buy / sell holiday option scheme, training & development, equivalent of 25 days holiday plus bank holidays.

Hours of work: Full time, 37.5 hours over a 4-day week Monday to Thursday (FRIDAYS OFF) hours 7.30am - 5pm.

Duties & Responsibilities of the Account Manager:

• First point of contact for day-to-day customer requests.
• Ensure requests are directed to the correct departments and responded to by required deadlines.
• Communicate issues arising from daily production meetings directly to customers or relevant internal departments.
• Accurate and timely loading of customer orders.
• Reconciliation of customer open order books.
• Assist with quotations when necessary.
• Management and monitoring of customer stock agreements and blanket orders.
• Collaborate with the sales and technical teams to develop new solutions and offerings for clients and pursue opportunities to expand business with existing client accounts.
• Attend daily production meetings, when required, to cover absence.
• Hosting and visiting customers when required.

What you will need to succeed as Account Manager:

• Previous experience working as a Sales Administrator / Account Manager
• Exceptional communication and negotiation skills
• Personable and confident communicating to customers via the phone
• Attention to detail and accuracy of work is crucial.
• Meticulous organisation skills
• Self-motivated and enthusiastic
• Knowledge of using a CRM / MRP package
• Computer literate with MS Office packages including Word, Excel, and Outlook
• Experience of working in an engineering / manufacturing environment (Desirable)

If you are interested in finding out more about this position, please contact Claudine for a chat or apply now.

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.