Account Manager

• Salary Range: £30,000 
• Location: Peterborough 
• Job Type: Full-time

We are on the lookout for an experienced B2B Account Manager to join our Client Services Department. This role is ideal for someone with a knack for assessing financial and operational data and a passion for delivering exceptional service standards. If you’re a self-starter with the drive to challenge the status quo and enhance business processes, we invite you to become part of our dedicated team.

• Act as the primary contact for a portfolio of client accounts, addressing all enquiries.
• Prepare and present regular business updates, including technical health, financial performance, risks, and opportunities.
• Ensure detailed minutes and actions from reviews are recorded, circulated, and tracked.
• Collaborate with internal departments and third-party providers to resolve issues promptly.
• Recommend process changes to senior leadership to drive continuous improvement.
• Oversee projects aimed at enhancing Client Services.
• Promote our range of services and work with the new business team to cross-sell products and propositions.
• Perform additional duties as required by your manager.

• Proven experience as a B2B account manager, preferably within the energy sector.
• Solid understanding of financial reporting.
• Excellent written and verbal communication skills.
• Strong planning and time management skills, with the ability to meet deadlines.
• Intermediate to advanced skills in Microsoft Excel, PowerPoint, and Word.
• Creative and engaging presentation skills.
• Confident and professional in public forums.
• Self-motivated with a proactive attitude.
• A desire for self-development.

• Competitive salary based on knowledge and experience.
• 25 days holiday per year plus English bank/public holidays.
• Pension matched at 4%.
• Employee Assistance Programme.
• Employee discounts & deals scheme.
• Up to 2 days paid time off per year for volunteering initiatives.
• Vibrant company culture and relaxed office dress code.

To apply for the Client Account Manager position, please submit your CV.