Account Manager

As an Account Manager at Sagacity, you will be supporting a number of Account Directors on larger client accounts as well as being the 'go to’ person for a nominated list of clients.

Day-to-day as an Account Manager you’ll be tasked with the following duties:

· Working with the Account Director

o attending regular meetings with clients to ensure that they are getting the best out of our products

o to develop key relationships and maximise revenue

o generating revenue through upsell/cross selling of products and services

o formulating plans to grow and manage key accounts

· Communicating to the client base on future improvements to the products and the roadmap

· Single point of contact for some clients at an operational level, with responsibility for the account retention and growth of accounts

· Establishing and maintaining strong client relationships

· Ensuring that agreed service and delivery targets are met consistently

· Producing weekly, monthly and quarterly status reports/account plans for each client

· Centralising licencing agreements and pricing

· Working with the product management team to produce documentation for product releases and upgrades

· Supporting the development and management of a number of hosted solutions

Previous experience as an Account Manager in the data for marketing industry, and data solution development is essential (min 2 years). Attitude and aptitude are key, and the following skills are needed:

· Must be highly numerate and commercially aware

· Clear communication both verbal and written

· Confident presentation skills

· Attention to detail and accuracy in work at all times

· Good working knowledge of Microsoft Office products

· Strong problem solving and analytical skills

· Ability to work on own initiative

· Ability to cope with conflicting demands and prioritise tasks

· Methodical with excellent organisational skills

· Experience of FastStats or similar would also be highly beneficial