1st Line Service Desk Up to £28k Swansea

1st Line Service Desk | Up to £28k |Swansea

The Company

They are a rapidly expanding MSP based in Swansea that work with high street brands, charities and well known businesses to provide high quality IT support services, Cyber security and consultancy. It is a fast paced and fun environment to work in with plenty of room for progression.

The Role

You will be part of a the service desk team, dealing with phone calls, emails and all other communications are answered in an efficient and professional manner, this will help develop customer service skills. As well this, you will be helping to resolve basic technical issues and to build, install and configure computer hardware.

Requirements

• Valid UK Drivers license and car
• Minimum 1 year MSP experience

Skills

• Fantastic customer service skills
• Prior service desk experience
• Office 365
• Laptop/PC repair and diagnostics

Even if you don't tick every box, please apply as we are searching for someone with the right attitude who would be willing to develop and learn new skills.

Interviews are underway so don't hesitate to apply!

1st Line Service Desk | Up to £28k | Swansea

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