Average Technical Manager salary in the UK

Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make every day. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of £1.9bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. Here at Selby we employ a team of over 750 colleagues. A site steeped in history, we are the UK's number one manufacturer of customer private label cooking sauces, table sauces and pickles. We have been serving our customers out of our Selby site since 1914. What you'll be doing As Technical Manager, you will ensure all materials including finished products are safe and conform to all relevant specification, legislation and customer requirements. Ensure the operational process and production of finished goods are appropriately controlled, via HACCP, to ensure compliance with food safety and customer standardsEnsure that technical governance is in place to deliver audit complianceInvestigations into key deviations from process and customer specification, taking appropriate action to bring the process back into controlProvide leadership and direction to ensure that within the function people are kept safe, engaged, focused, developed and delivering to their potentia What we're looking for Degree level in a food science/technology disciplineProven track record working in quality/technical management within high risk short shelf life categories.Excellent working knowledge of BRC, HACCP, TACCP & multiple retailer requirements.Forward thinker with a strong desire to do well. Someone able to implement change and transformation Someone capable of managing their own work load in addition to managing their teams.Experience with chilled food would be advantageous If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefitsHolidaysPension up to 8% matchedCompany share save schemeGreencore QualificationsExclusive Greencore employee discount platformAccess to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.

Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make every day. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of £1.9bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. Here at Manton Wood, we have a team of around 1,700 colleagues. We produce sandwiches and wraps for some of the biggest retailers in the UK including Co-op, Asda, Morrisons, Boots, Aldi and Lidl. Our Manton Wood site has a gym, restaurant with hot food and a staff shop available to all our colleagues. What you'll be doing As a Technical Manager you will manage the technical function within the manufacturing unit ensuring all materials including finished products are safe and conform to all relevant specification, legislation, and customer requirements by: Ensuring the operational process and production of finished goods are appropriately controlled, via HACCP, to ensure compliance with food safety and customer standards Ensuring that technical governance is in place to deliver audit compliance with respect to internal, external, legal and customer requirements Investigating key deviations from process and customer specification, taking appropriate action to bring the process back into control Monitoring departmental KPI's and challenging improvements when required to ensure targets are achieved and improved Interfacing with the customers during site visits and audits, business reviews and other key opportunities Providing leadership and direction to ensure that within the function people are kept safe, engaged, focused, developed and delivering to their potential Ensuring that a safe working environment exists for all colleagues and that as a minimum the department meets the standards set out in the Health, Safety and Environment policy What we're looking for At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. Ideally educated to degree level with a specialism in Food Science, Food Technology or Microbiological qualificationHolds the following relevant qualifications: Advanced food hygiene level 4 or equivalent, level 3 HACCP certified and level 2 health and Safety, Sensory training level 2 and micro biological training level 3Basic allergen awareness/practical knowledge of the management of allergensDemonstrable experience, at technologist level, of working with a retailer; expertise in interpretation of customer code of practice and competent in the use of customer technical databasesDemonstrable experience of maintaining an internal audit programmeDemonstrable experience of maintaining a quality management systemDemonstrable experience of technical strategy implementationDemonstrable experience of delivery of BRC certification and/or equivalent certification standardsA skilled problem solver with demonstrable experience of using root cause analysis techniquesDemonstrable experience of managing supplier auditorsAbility to evaluate and interpret shelf-life resultsDemonstrable experience of applying food legislation to manufacturing practice These may be trained or developed. These do not all need to be in place at recruitment. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.

Technical Support Manager - to £75k - Job description Please note this role is full onsite, with no scope for remote or hybrid working. Excellent Benefits package offered Generous holiday allowance. Free daily parking if required. !0 min walk from train station. Flexible working arrangements (school run etc) Technical environment, will predominantly be web based systems, so you will need to have strong experience of the cloud. Our client is in urgent need of a motivated and experienced Head of Technical Support to lead their UK Technical Support Team. Reporting to the CTO, the head of Technical Support is a key leadership position. Although the role is head of technical support, our client would prefer you to take a more head of product operations stance, as you will not only be supporting issues but helping with new deployments etc. The role is critical to the seamless and successful delivery of projects, and develop and lead product support and operations capability. You will therefore ensure our clients software and hardware products are fully supported and configured when with customers. This would include working directly with customers to get the optimal system configurations along with ongoing support and updates to those systems. You will also be responsible for the running of the 2nd line technical support team, and working closely with the wider technical and business teams. The role is hand-on mainly, but with some manager responsibility for a small team. What you will be doing: You should possess strong technical knowledge to effectively assess and articulate issue impact, ensure appropriate troubleshooting techniques are applied throughout the issue lifecycle and identify outstanding challenges that could impact support. Process Improvement: Continuous improvement of technical support processes is crucial. The manager should identify areas for enhancement, implement best practices, and streamline workflows to optimise the efficiency of the team. Training and Development: The manager is responsible for the ongoing training and development of the technical support team members. This involves keeping the team updated on product enhancements, troubleshooting techniques, and industry trends. Reporting: Providing monthly and quarterly reports and updates regarding the performance of the Team. This may include presenting data on customer satisfaction, issue resolution times, and other relevant metrics. Working with the business team and new customers to define correct configuration of both hardware and software. Analysing trends of use of systems and providing feedback to the wider technical team on issues. Working with the software and hardware team on new features to present these to customers and the business team. Working with the technical team to become the expert in both hardware and software. ensure that technical support is provided to Clients according to SLAs and agreed internal processes. Identify and evaluate opportunities for improvements in company processes. What they are looking for: Minimum 4 years' demonstrable industry experience in leading a technical support function within a business. Prior experience in a technical role is crucial. Candidates should have a background in providing technical assistance to customers, troubleshooting issues, managing support processes and managing technical teams. Leadership Experience Strong technical expertise and a deep understanding of web based systems, and other technical aspects related to the company's offerings. Familiarity with ISO 9001 and other quality standards, including creation of processes and working within quality guidelines. You should have a background in providing technical assistance to customers, troubleshooting issues, managing support processes and managing technical teams. Technical reporting of testing and technical support status. Ideally a Bachelor's Degree in a Technical subject, or similar/equivalent qualification, although this could be overlooked for strong technical hands on experience. Job Types: Full-time, Permanent Pay: £60,000.00-£75,000.00 per year