Average Retail salary in Central London

The secret to our success? It’s our Retail Advisors. Join one of our O2 stores and you’ll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you’re looking to take the next step in your career, if you’re self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You’ll be working 20 hours per week, and we’ll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You’ll get started in the role by attending our fantastic induction programme and we’ll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationshipsA friendly, approachable person with strong communication and listening skillsYou’re a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer ServiceAn understanding of VMO2’s products and servicesWillingness to work additional hoursThe ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hourSuperb accreditation programme with the ability to earn over twelve pounds per hour23 days holiday allowance + an additional day to celebrate your birthdayFantastic induction programmeLearning and Development supportFlexible benefits to suit youO2 Refresh Staff Deals for your mobile, tablet and connected smart watchDiscounted Virgin Media bundlesFriends & Family deals across both O2 and Virgin MediaBuy or sell up to 5 days holidayExclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.

Role overview As a Retail Optical Assistant at Vision Express, you’ll assist our customers in finding and selecting eyewear that meets their needs. You’ll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You’ll play a key part in our mission of helping our customers to ‘See More and Be More’ by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patientsExceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendationsAbility to work as part of a team, with colleagues across the whole storeThe ability to work under pressure and handle challenging situations in a fast-paced retail environmentConfidence, passion, drive and enthusiasmKnowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targetsArrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonusTargeted incentivesPension schemeLife Assurance - 2 x your basic annual salaryPrivate medical cover for you and your familyFree eyewear annually with eligibility from day one of joining us!Opportunities to get involved in the OneSight EssilorLuxottica FoundationDiscounts throughout the year for your friends and familyEmployee Assistance Program offering confidential support and advice on everything from financial support and everything in-between33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holidayFlexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental PlanOpportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channelsFlexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!

Role overview As a Retail Optical Assistant at Vision Express, you’ll assist our customers in finding and selecting eyewear that meets their needs. You’ll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You’ll play a key part in our mission of helping our customers to ‘See More and Be More’ by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patientsExceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendationsAbility to work as part of a team, with colleagues across the whole storeThe ability to work under pressure and handle challenging situations in a fast-paced retail environmentConfidence, passion, drive and enthusiasmKnowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targetsArrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonusTargeted incentivesPension schemeLife Assurance - 2 x your basic annual salaryPrivate medical cover for you and your familyFree eyewear annually with eligibility from day one of joining us!Opportunities to get involved in the OneSight EssilorLuxottica FoundationDiscounts throughout the year for your friends and familyEmployee Assistance Program offering confidential support and advice on everything from financial support and everything in-between33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holidayFlexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental PlanOpportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channelsFlexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!