Beauty Therapists - FaceGym, Selfridges (Trafford) Manchester Part-time vacancy (4 days) - includes working evenings and weekends The Brand: FaceGym is the first of its kind and a unique facial fitness experience, and is in the confidence-boosting business. Think of us as a complete gym workout for your face. We combine powerful kneading movements with our high-performance skincare, innovative tools and cutting-edge technology to tone and tighten the 40+ forgotten muscles of the face - in our Studios, on face-gym.com and our Digital Studio, third-party retailers (Sephora, Selfridges, SAKS, Net-a-Porter to name a few, and many new ones to come), and at home. We are based in central London, working across the UK & USA, with new markets to launch soon! Who We’re Looking For: As Beauty Therapist at Face Gym, you will be passionate and out-going, to offer the highest quality facial workouts to our customers. Establish long term relationships with customers, by offering them an excellent personalised service, pertinent to their specific skin concern. The Role: As Beauty Therapist your role will include the below responsibilities. Build and Maintain long-lasting customer relationships, and recruit new customers on a daily basisDeal tactfully with customer concerns, maintaining a professional attitude at all timesMeet or exceed sales goalsMake follow up phone calls, bookings, mail flyers and send emails to customersKeep a tidy and presentable counter set up. Make sure that the linear, drawers, machines and POS materials are tidy and cleanIn-store organization & implementation of eventsImplement the merchandising guidelinesBe flexible to work weekends, Bank Holidays and late shiftsUse accurately the Studio SoftwareBe an expert on Sales techniques (stop traffic, sit downs, cross selling) Skills & Qualities: NVQ level 3 or equivalent in Beauty TherapyExcellent collaboration with colleagues, and the store managementSkillful to deal with customer complaints and concernsDaily check and reply to Customer & HQ E MailsA "can do" attitude and flexibility to work on weekends, Bank Holidays and late shiftsBe Polite, Friendly to the customers and colleaguesArrive on time for your shift, and communicate early with your line manager in case of sickness Our Culture: At FaceGym we work hard to ensure we promote a working culture that is positive, inspirational and truly inclusive; our teams are as diverse as our customers, and it’s this diversity that drives our success. We believe that people perform better when they can be themselves, in a healthy and supportive team environment. If these Values mean something to you, and you’d like to work for a Company, where we have fun, are kind to each other and are continuously striving to be the very best - then we want to hear from YOU! Our Benefits: Industry leading salary with great commissionGenerous discounts on FaceGym workouts and productsPaid day off for your BirthdayWeekly Physio and Chiropractor appointmentsEnhanced family friendly leave and reproductive life-cycle leaveExceptional education and trainingConfidential 24-hour Employee Assistance Programme, with free counselling sessions Only those eligible to work in the UK or have a valid UK work permit/ visa will be considered for the above position. Thank you for showing an interest in FaceGym - we know there is a lot of choice out there. We aim to respond to everyone who has shown interest in the role, however due to a high number of applications, if you do not hear from us within 10 working days, unfortunately your application has been unsuccessful.
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