Average Operations Specialist salary in City of London

Volante Global Location: London About Us Volante Global are an award winning, multi-class, international underwriting group, delivering niche, specialist (re)insurance products to a broad distribution network. Employing underwriters with a proven track record in Europe, the Middle East, Canada, and the USA, we have seen unprecedented growth since starting in 2018, growth that is set to continue over the next 3 - 5 years. In January 2022, Volante's syndicate 1699 was approved by Lloyd's under the management of Asta, adding an insurance carrier to the existing MGA model. About the Role Key Responsibilities Provide support to the Claims Operations Manager with respect to Claims initiatives and projects.Assist in the management and utilisation of existing outsourced relationships including DCA's and expert panelsImprove the quality of data received from third parties.Oversight and analysis of KPI data received from third partiesSupport internal teams, with a focus on Actuarial, Claims, Operations and the MI team.Management and reconciliation of Loss funds - predominantly via the Vitesse platformIdentify opportunities to streamline and improve claims processes.Ability to document the processes undertaken in the Claims Operations team.Claims data entry, specifically for internally managed claims.Assist in the production of reports About you The ideal candidate will have; Strong communication skills and ability to liaise with stakeholders across the businessSelf-motivated and proactive approach to tasksAbility to use initiativeCoding knowledge preferableExperience of extracting, documenting, and interpreting Management informationFlexibility in approachA good understanding of the Lloyd's claims processes and systems - including ECFGood knowledge of the Microsoft Office suite, particularly Microsoft ExcelUnderstanding of Lloyd's processes and practicesExtensive Industry experience Diversity & Inclusion Diversity and inclusion are part of the Volante DNA. As a global organisation we have diversity of ethnicity, religion, and gender throughout the organisation from the top down. We have a "Diversity from Adversity" program through which we offer employment opportunities to people coming from disadvantaged backgrounds, and we continue to explore how to further these initiatives. We are not partnering with agencies on any roles unless specified by the Talent Acquisition Team. Please do not send any unsolicited emails or Inmails with resumes/CV's as they will not be accepted or credited.

Equifind are supporting a Global Insurance firm based in London City, by Bank Station who are hiring a Policy Wordings Specialist. You will join a tight knit team, a real all round position, with scope to grow. The role is full time and of a 3 and 2 hybrid nature but they also might consider a part time (4 days) option. The Role The Policy Wordings Specialist for this Insurance company in London will carry out the following duties:Provide technical support and advice to Underwriters, Claims Adjustors, the Legal Department and Brokers.Review slip documents and produce electronic reports highlighting issues for consideration by Underwriters and management.Review policy wordings and assist in the negotiation of wording revisions with brokers.Assist in the production and on-going review of the firms own wordings and clauses.Develop market network to obtain knowledge of market trends and developments and advise management and colleagues as appropriate.Collaborate across the group and act as an effective ambassador for the firmAd-hoc tasks relating to operational processes. Requirements Ideally experience in the Insurance market with insurance policy wordingsInsurance qualification or progression towards (Dip CII/ACII)Attention to detailOrganised and a problem solverPositive and proactive natureAbility to deal with senior stakeholders What’s on offer Up to £75-90k base salaryDiscretionary bonus, Strong pension matched25 days annual leavePrivate healthcare and life assuranceHybrid workingOther benefits

Operations executive - Required for this luxury tour operator, homebased with 1 days every two weeks in a central London, salary up to £35,000 plus great benefits including £2,000 bonus, £1000 travel fund, 23 days holidays, pension and many more. Experience operations executive within travel is a must, ideally working for a luxury brand. The role is supporting their two biggest billers and directorOperations executives duties-Dealing with new bookings which can vary between a luxury trip around Europe to a Tanzania safari, to a tailor-made journey in Japan.-Liaising closely with either DMC's or direct partners (hotels, guides, private drivers) they have on the ground in each country-Ensuring that services such as hotels, private tours, entrances, flights and other services are booked accurately and in a timely manner-Finalising travel documents and ensuring they go out to clients within deadlines set per country-Working closely with the finance team to ensure that supplier invoices are paid by deadlines set-Ensuring that the CRM system, reservations system and other portals they use are kept up to date-Communicating effectively with clients to obtain self booked flights and other pre-departure information that is required to finalise their documents-Dealing with emergency phone calls, if clients have any issues whilst on their holiday-Supporting the director in his absence - duties will include keeping on top of his inbox and action emails when needed, answering calls, Diary management Operations executives skills required-Someone who has at least 2-3 years experience in a similar operations exec/coordinator role for a tour operator. Ideally supporting some of the biggest billers in the business -A strong team player who brings positive energy and an attitude to their work-Experience in working with both DMC's and direct suppliers in previous roles-An analytical person who is confident formulating processes and then successfully implementing them-Someone with excellent organisational skills and strong attention to detail-The ability to work under pressure and accustomed to working to operational deadlines-Excellent customer service skills and a strong command of written and spoken-A natural problem solver who is happy to formulate solutions to everyday operational tasks which come ups-Someone with a deep passion for travel and new experiencesWhat they are offering:-A base salary of £30,000 - £35,000 per annum. Performance bonus of £2,000 per annum-23 days of paid holiday (excluding public holidays)-An extra day off for your Birthday-A wellness day off which includes a spa treatment-2 Volunteer days off a year-£1,000 of personal travel credit each year to use on personal holidays-Discounted worldwide travel for you and your family-Paid learning and development courses-Contributory pension-Book Club with access to 2 free books or audiobooks per month-Opportunity to join a dynamic and fast growing international companyIf you are interested in the above role please apply online or send your cv to quoting DT58769 Don't keep a good thing to yourselfWe grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk