Average Handler salary in Bournemouth

We are looking for passionate and dedicated Claims Handlers to join our clients based in Christchurch. The role will be to become the first point of contact for customers dealing with unforeseen travel events. This role is crucial in providing empathy and guidance to customers, ensuring they feel supported through the claims process and making a positive impact during stressful times. INTERVIEWS SLOTS AVAILABLE w/c 21st AprilDay to day of the role: Investigate, negotiate, and settle travel insurance claims while maintaining a high standard of customer service.Assess customer claims against their policies to ensure quick and accurate payment.Handle a variety of claims, from lost or damaged baggage to emergency situations like theft.Communicate with customers via email and telephone, providing clear instructions and support.Collect necessary information and documents to proceed with claims.Resolve claims efficiently, ensuring customer satisfaction. Required Skills & Qualifications: Excellent customer service skills with the ability to empathise with customers.Strong communication skills, both verbal and written.Ability to handle high call volumes and manage email correspondence effectively.Detail-oriented with a focus on accuracy and efficiency.Capable of working under pressure in a fast-paced environment.Proficiency in another language is advantageous and may attract a financial bonus. Training and Shifts: Initial training Monday to Friday, 9:00 am to 5:30 pm for 8 weeks (no holidays during this period).After training, shifts are rostered between 08:00 am and 6:15 pm, Monday to Saturday, with one Saturday required every six weeks (day off in lieu provided). Please apply today for immediate consideration.

We are looking for passionate and dedicated Claims Handlers to join our clients based in Christchurch. The role will be to become the first point of contact for customers dealing with unforeseen travel events. This role is crucial in providing empathy and guidance to customers, ensuring they feel supported through the claims process and making a positive impact during stressful times. INTERVIEWS SLOTS AVAILABLE w/c 21st AprilDay to day of the role: Investigate, negotiate, and settle travel insurance claims while maintaining a high standard of customer service.Assess customer claims against their policies to ensure quick and accurate payment.Handle a variety of claims, from lost or damaged baggage to emergency situations like theft.Communicate with customers via email and telephone, providing clear instructions and support.Collect necessary information and documents to proceed with claims.Resolve claims efficiently, ensuring customer satisfaction. Required Skills & Qualifications: Excellent customer service skills with the ability to empathise with customers.Strong communication skills, both verbal and written.Ability to handle high call volumes and manage email correspondence effectively.Detail-oriented with a focus on accuracy and efficiency.Capable of working under pressure in a fast-paced environment.Proficiency in another language is advantageous and may attract a financial bonus. Training and Shifts: Initial training Monday to Friday, 9:00 am to 5:30 pm for 8 weeks (no holidays during this period).After training, shifts are rostered between 08:00 am and 6:15 pm, Monday to Saturday, with one Saturday required every six weeks (day off in lieu provided). Please apply today for immediate consideration.

Office based in Bournemouth... This friendly Insurance broker have an opening due to expansion in their Commercial Insurance team selling competitive Insurance products to local and national small and medium businesses. If you have already been working in the Insurance industry or in a similar financial sales type of role then apply right now! Most of the clients come through recommendation and their ethos is a 'portfolio’ approach to their requirements so you will be comfortable offering a good service to loyal customers as well as dealing with new business enquiries once trained. Essential experience 1 year at least experience in Insurance broking or underwriting OR a similar professional sales/customer service roleEnthusiastic and willing to work as part of a teamA good level of literacy Role and Responsibilities New business, renewals and mid term policy servicingQuotations using IT platformsClaims administrationClient and insurer facing as well as telephone Prospects Support given for progress towards CII examsInternal and external trainingClient visits Apply today if your experience matches the brief and an immediate interview could await!