Average Engineer salary in South East England

Job Title: Field EngineerLocation: NewburySalary: Competitive Job Type: Full Time, PermanentAt Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great.About the role:As a Field Engineer, you will be responsible for delivering high-quality technical support both on-site and remotely, ensuring the smooth operation of IT systems for our clients. You will act as a key escalation point for other service desk engineers, providing advanced troubleshooting and resolution for complex technical issues. Your role will involve working closely with clients to understand their technical needs, diagnosing problems, and implementing solutions to enhance the overall IT environment.Key ResponsibilitiesAddress technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectationsProviding timely updates to clientsDiagnose and resolve technical issues and provide technical assistance on client sitesCompleting proactive maintenance onsiteRespond to escalations from 2nd and 3rd Line Engineers by offering support and technical advice to resolve client queriesMaintain and update accurate client site documentation via IT Glue, championing the importance of documentationMaintain company's Information Security policies and proceduresPropose improvements to client systems and services to continuously enhance their systems and operationsManaging your time efficiently and planning your day accordinglyKeep up to date with new technologies adopted by Netteam and our client baseImprove your technical knowledge through company training and self-studyProvide out-of-hours or standby support to our clients on a rota basisAbout you:Experience:Ability to work unsupervised, independently and as part of a teamIT-related degree or relevant qualifications highly desirableDemonstrable experience as a Service Desk EngineerAble to demonstrate a good all-round knowledge of IT principlesExperience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to clients would be advantageousExperience in initial remote diagnostics, analysis and proactive monitoring would be advantageousWillingness to learn new software and hardware technologiesExperience supporting Microsoft Windows Server and Desktop environmentsStrong working knowledge of Microsoft 365, including Exchange Online, SharePoint, Teams and related cloud servicesDetailed experience with Backup/DRaaS technologies, Microsoft Entra ID and Infrastructure as a Service (IaaS)Strong knowledge of Microsoft Intune, Conditional Access and Microsoft security technologiesExperience supporting Voice over IP (VoIP) solutions, including 3CX, would be advantageousKnowledge of networking technologies including TCP/IP, firewalls, routing and switchingAbility to run, patch and terminate cabling to support the installation of new hardwareExperience within an MSP and/or the hospitality sector would be advantageous but is not essentialCurrent and valid UK driving licence is essentialPersonal Attributes:Friendly and professionalExcited about tech and thrives on developing understanding of new technologiesPossesses good written and verbal communications skills and the ability to clearly communicate complex technical issues to non-technical clientsRecognises the importance of frequent and clear communicationsKeen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole teamFeel that every day is a day of learningDisciplined, with the ability to prioritise and execute tasks under pressureHarnesses pressure to deliver resultsWhy join us?We make work life balance a normal, not a benefitA fun and productive place to workGreat team of people to work alongsideWorkplace PensionComprehensive in-house and external training offeredCompetitive salary that reflects your skills and experienceDiversity and Inclusion:We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs.Other:In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure.Please click on the APPLY button to send your CV and Cover Letter for this role.Candidates with experience of; IT Field Engineer, Field Engineer, Network Support Engineer, 2nd Line Engineer, ICT Support Engineer, IT Engineer, Technical Support Engineer, may also be considered for this role.

Senior Remote Support Engineer - North London £45,000 - £65,000 DOE + Package Watford (Hybrid) | Full-Time | PermanentAre you a technically minded engineer with strong mechanical and electrical knowledge and a passion for leading people?We’re recruiting on behalf of an innovative, rapidly growing business for a Senior Remote Support Engineer to lead a team of Remote Support Engineers while providing expert second-line technical support across a nationwide engineering operation.This is an exciting opportunity to join a business at the forefront of technology, where you’ll play a key role in improving service performance, supporting field engineers, and driving innovation through digital tools and AI.What You’ll Be Doing Leading and developing a team of Remote Support Engineers. Providing expert remote fault diagnosis across mechanical and electrical equipment. Supporting and coordinating field engineers to deliver fast, effective resolutions. Developing and improving internal digital tools, dashboards and support processes. Analysing service performance and identifying opportunities for continuous improvement.What We’re Looking For Strong mechanical and electrical fault-finding experience. Previous experience in technical support, field service or engineering. Leadership or mentoring experience, or someone ready to take the next step. IT confident, with an interest in digital tools, automation and AI. Excellent communication and problem-solving skills. Experience with PLCs, sensors, motors or mechatronic equipment would be advantageous.What’s on Offer Hybrid working based in Watford. Join a thriving, expanding business with exciting growth plans. Genuine career progression and development opportunities. Competitive salary and benefits. A varied role combining leadership, technical expertise and innovation.If you’re ready to take the next step in your engineering career and want to make a real impact within a growing organisation, we’d love to hear from you.

Engineer/Senior Engineer - Bristol Area £48,500 - £62,000 + Van + PackageElectrical & Mechanical We are a dedicated recruitment agency working on behalf of a global brand embarking on a major UK expansion. We’re recruiting skilled engineers from electrical or mechanical backgrounds to help drive this growth. The role offers a competitive salary of up to £65,000, plus a van for both personal and professional use. You’ll also receive a company-provided mobile, laptop, benefits and all the tools you need to excel. Whether your expertise lies in electrical systems, mechanical systems, or both, you’ll be part of a dynamic, growing team. You’ll be involved in installation, maintenance, and troubleshooting, contributing directly to the brand’s UK success story.If you’re motivated, customer-focused, and ready for a new challenge, we want to hear from you!