Average Desktop Support salary in the UK

Robert Half Technology are assisting a global FTSE 250 real estate organisation based in central London to recruit a Desktop Support Engineer - outside IR35 Role The Desktop Support Engineer will be front line call resolution for all IT related issues to the internal business using Jira helpdesk.Responsible for desktop, laptop and application standardisation, provision, and support.Support of all workstations, Surface Pro and laptop computers together with support of mobile devices (Smartphones, Tablets etc…)Active Directory user account management, access and network administration based on company standards and policiesEnsure all support calls within the call logging system follow defined processes and proceduresDeliver outstanding customer service, perception and satisfaction to all IT users and customersSupport and administration of Microsoft Azure, 365, Intune, Active Directory , assisting with testing and deployment of changes where appropriate. Profile The Desktop Support Engineer will have extensive hands-on experience specifying/configuring/troubleshooting user and customer issues in a changing Windows Desktop environment.Extensive experience of supporting and administrating Windows 11/10/ Active Directory Office 365+ExchangeAbility to provide "hands on" 1st, and 2nd level support for general IT operational requirements problems, and issues for end users and customers face to face and remotelyExperience of providing remote support for users and systems, including resolution of technical issues on the phone and using remote support toolsWorking knowledge of Backup Software and common backup and restoration tasksPrinter administration and management, including changing consumables and managing stock supplies;Great MS Office 365 skills and support of the Office suite of applications Company Global FTSE 250 real estate organisation with offices in LondonOn-site required - London based Outside IR35 Salary & Benefits The salary range/rates of pay is dependent upon your experience, qualifications or training. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself

Desktop Support Engineer - Financial Services - Central London (Knightsbridge) Are you an experienced Desktop Support Engineer? Do you have professional services experience? Is top customer service at the heart of everything you do? Are you passionate about working in a financial services business? If so, then this role is for you! The Business The business was founded in 1990 out of an industrial conglomerate and with more than €13 billion of raised fund capital, Investindustrial is one of Europe's leading independent investment groups focused on taking majority or control positions, in quality leading mid-market companies. We operate with the support of one global cohesive team, based across offices in London, Lugano, Luxembourg, Madrid, New York, Paris and Shanghai. The Role The Desktop Support Engineer will work with the IT team and provide technical support to all staff. They will be responsible for installing, configuring, troubleshooting, and maintaining various IT systems, devices and software. The IT Support Engineer will also provide training and guidance to users on using IT Tools and best practices. This role is 5 days in the office. Key Responsibilities Provide first and second-level IT support to staff and customers via phone, email, chat, or remote access.Install, configure, update, and troubleshoot hardware and software issues on laptops, desktops, printers, scanners, mobile devices, and network equipment.Troubleshoot and resolve the hardware and software issues and network and connectivity problems.Set up and manage user accounts, permissions, and passwords on various IT systems and platforms.Monitor and maintain IT inventory, assets, and licenses.Log, categorise, prioritise, and track all incoming requests using the IT service management tool.Resolve or escalate requests according to the agreed service level agreements and escalation procedures.Communicate effectively and professionally with the users, keeping them informed of the status and progress of their requests.Document and report IT incidents, problems, and resolutions.Follow IT policies, procedures, and standards.Keep up to date with IT trends and technologies.Assist with IT projects and initiatives as required. Relevant Experience Experience with IT service management tools and ticketing systems.Advanced knowledge of Windows 10 and Windows 11 installation, configuration, and troubleshooting.Proficiency in Microsoft 365 applications including Outlook, Word, Excel, PowerPoint, OneDrive, Sharepoint and Teams.Experience with Microsoft 365 admin centre.Proficiency in Microsoft Endpoint Manager (Intune) for managing and enrolling endpoints (Autopilot).Knowledge of Microsoft 365 security features, including multi-factor authentication (MFA).Proficiency in troubleshooting and maintaining desktop and laptop hardware, including drivers and peripherals.Familiarity with Windows Server environments, particularly Active Directory for user and group management.Experience with Microsoft Teams Room System (onsite and remote support).Experience with iOS and MacOS.Familiarity with networking concepts and protocols such as TCP/IP, DNS, DHCP, VPN, etc. Salary - £45,000 - £55,000 including bonus and benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself

CONTRACT DESKTOP SUPPORT ENGINEER - DV CLEARED BRAND NEW JOB OPPORTUNITY AVAILABLE WITHIN A LEADING NATIONAL SECURITY COMPANY FOR A DESKTOP SUPPORT ENGINEER WITH DV CLEARANCE Contract opportunity for a Desktop Support EngineerLeading National Security companyMust hold Enhanced DV security clearanceFlexible day rate depending on experienceMinimum 6 month contractCentral London basedTo apply please call / or email WHO WE ARE? We are recruiting a Desktop Support Engineer to work with a leading national security company in central London on a contract basis. Due to the nature of this client you will need enhanced DV clearance. You will be working at National Security level and will therefore be required on-site at least 4 days per week. WHAT WILL THE DESKTOP SUPPORT ENGINEER BE DOING? You will be part of a company that supports the UK Government at National Security level in their IT/Communications support and will play a pivotal part in making sure these systems never fail. WE NEED THE DESKTOP SUPPORT ENGINEER TO HAVE…. Current Enhanced DV clearanceDeal with new device requests via the service management toolVarious equipment installations and upgradesIssue, update and close guest access tokensBe on hand to deal with customer queriesManage device stock, repair any faulty equipment and return broken equipment TO BE CONSIDERED…. Please either apply by clicking online or emailing me directly to For further information please call me on or . I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to connect with me on LinkedIn, just search Dominic Barbet. I look forward to hearing from you. CONTRACT DESKTOP SUPPORT ENGINEER - eDV CLEARED KEY SKILLS: DESKTOP SUPPORT / SUPPORT ENGINEER / DESKTOP SUPPORT ENGINEER / 2ND LINE SUPPORT / 1ST LINE SUPPORT / DESKTOP ENGINEER / DESKTOP SPECIALIST / DV CLEARED / DV CLEARANCE / DEVELOPPED VETTING / DEVELOPED VETTED / DEEP VETTING / DEEP VETTED / SC CLEARED / SC CLEARANCE / SECURITY CLEARED / SECURITY CLEARANCE /