Average Desktop Engineer salary in the UK

Job Title: Desktop Motor Engineer Location: Liverpool Salary: £36,738 - £39,761, plus a performance related bonus of up to £2000 per annum Job Type: Permanent, Full Time As a Claims Desktop Motor Engineer, you will be able to assess prospects of repair v total loss utilising engineering tools available in accordance with guidelines and procedures, taking commercial decision making into account. You will also be able to mitigate ancillary claim spend on hire, storage and recovery charges. You will provide accurate assessments of repair cost by authorising repairs and supervising the prompt payment of accounts within established guideline and procedures. What you will be doing: To obtain high quality value for money repairs that do not adversely affect the safety of the vehiclePrompt and accurate production of reports and estimates and authorisation of repairs, together with valuation of vehiclesAccurate categorisation and timely disposal of salvage in accordance with the ABI guidelinesTo develop and maintain effective relationships with claims handlers, repairers and intermediaries to ensure the best outcome for the business and customerMonitor repair work and activities of repairers so to ensure that the average repair cost falls within the motor engineers' territory minimum number of substandard repair referrals What we're looking for: Thorough knowledge of the details of the methods of motor vehicle accident repairExperience of estimating and negotiationVDA ATA AQP AccreditationThorough Knowledge of Computerised Estimation Systems (Audatex and Glassmatix)Thorough Knowledge of Thatcham Escribe ?About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)Additional Buy & Sell HolidaysCompany Sick Pay SchemeCompany Paid Maternity & Paternity LeaveEnhanced Company Pension SchemePerk Box Online & High Street vouchers and discountsFresh fruit Deliveries twice a week*£250 bonus for every new colleague you recommend to the businessFree monthly Café Nero CoffeeCycle to work schemeFree eye test vouchers and a contribution towards the framesClearly defined progression paths with training and supportNational vocational qualificationsFree self-development & qualifications via Magpie LearningA comprehensive Mental Health support network including:A wide Network of Mental Health First Aiders 4 free counselling sessionsCBT programmes available with a trained Therapist MentorUnlimited access to a councillor 365 days a year, 24/7Free Hot Drinks*Dress Down DaysRegular Employment Engagement including ongoing competitions with fantastic prizesCharity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to satisfactory standard. Candidates with experience or relevant job titles of; Desktop Motor Engineer, Desktop Electric Motor Engineer, Desktop Mechanical Motor Engineer, Desktop Motor Design Engineer, Desktop Motor Control Engineer, Desktop Motor Test Engineer, Desktop Motor Development Engineer, Desktop Motor Integration Engineer, Desktop Motor Systems Engineer, Desktop Motor Validation Engineer, Desktop Motor Simulation Engineer, Desktop Motor Software Engineer, Desktop Motor R&D Engineer, Desktop Motor Manufacturing Engineer, Desktop Motor Maintenance Engineer, Desktop Motor Project Engineer, Desktop Motor Quality Engineer, Desktop Motor Applications Engineer, Desktop Motor Support Engineer, Desktop Motor Innovation Engineer will all be considered.

Robert Half Technology are assisting a rapidly growing financial services organisation to recruit a Desktop Support Engineer on a contract basis. London based Role The Desktop Support Engineer will provide 2nd/3rd line support for Microsoft Windows Server and Windows 10 environments.Design, implement, and troubleshoot Windows Server services including Group Policy, DNS, DHCP, and file/print services.Administer and maintain Active Directory, including security groups, policies, OU structure, and replication.Ensure compliance with cybersecurity policies and controls, and proactively monitor for potential threats.Deploy and configure Wazuh for infrastructure monitoring, threat detection, and security alerting.Automate administrative and operational tasks using PowerShell scripting.Collaborate on automation initiatives using Kestra or other orchestration tools (desirable).Act as an escalation point for complex helpdesk issues, performing deep-dive troubleshooting and root cause analysis.Promote and enforce ITSM best practices, including change, incident, and knowledge management.Mentor junior analysts and deliver training on both technical issues and ITSM/cybersecurity best practices.Maintain accurate documentation and CMDB records in line with asset and configuration management policies. Key Responsibilities: The Desktop Support Engineer will have strong background in Microsoft Windows Server (2016-2022) and Windows 10 support and administration.Deep knowledge of Active Directory, GPO, DNS, DHCP, and Windows security architecture.Demonstrable experience with Wazuh deployment and configuration for monitoring and SIEM use.Strong PowerShell scripting abilities for systems automation.High degree of cybersecurity awareness and capability, with the ability to recognise, contain, and report on security incidents.Current cybersecurity certification preferred - e.g., CompTIA Security+, CISSP, SC-200, GIAC, etc.ITSM experience (ITIL v3 or v4), with the ability to mentor others on best practice frameworks.Excellent problem-solving, troubleshooting, and documentation skills.Experience with ITSM tools such as JIRA (Preferred) ServiceNow, Freshservice, or BMC Remedy. Company Rapidly growing financial services organisation with offices in London Salary & Benefits The salary range/rates of pay is dependent upon your experience, qualifications or training. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.

IT Senior Desktop Support Location: London, SE1 Work Arrangement: On-premises An outstanding opportunity has arisen to join a prestigious national institution renowned for its cultural impact and historical significance. This forward-thinking organisation offers a purpose-driven environment where your advanced IT expertise will directly support the systems that preserve and share powerful historical narratives. With major investments in digital infrastructure and cloud-based technology, they’re now seeking a seasoned IT professional with solid third-line desktop support experience to join a close-knit technical team. IT Senior Desktop Support Key Skills: We are keen to connect with professionals who take pride in delivering high-quality, customer-focused IT support. This includes Desktop Support Engineers, IT Support Analysts, Service Desk Engineers, End-User Support Specialists, and IT Technicians who have experience providing exceptional 2nd and 3rd level support service in user-facing environments. You should also bring: -    4+ years of experience in 2nd and 3rd line desktop support, with demonstrable third-line expertise. -    Strong problem-solving skills and the ability to manage complex support cases to resolution. -    Experience supporting Microsoft Windows in a networked environment. -    Familiarity with Active Directory, Azure AD, Intune, and hybrid infrastructure. -    Excellent communication skills and a professional, approachable demeanour. -    Experience using helpdesk/ticketing platforms (Ivanti experience is a plus). -    Ability to work across platforms including Windows desktops, laptops, and occasionally Mac. All applicants must have the right to work in the UK and possess fluent English communication skills. About the IT Senior Desktop Support position: As a key member of the IT and AV Services team, you'll take ownership of escalated support issues and play a critical role in maintaining IT systems across multiple UK sites. This is a customer-facing, first, second and third-line support role ideal for someone who enjoys problem-solving, thrives in technically varied environments, and understands the value of delivering exceptional service. You’ll provide expert desktop and infrastructure support, bridging on-premises systems and Azure cloud services, and be entrusted with managing complex incidents, mentoring users, and enhancing service delivery with new technologies. Responsibilities include: -    Troubleshooting and resolving first, second and third-line desktop and infrastructure issues. -    Acting as Problem Manager for high-priority or technically complex support cases. -    Providing expert-level support across Windows-based systems, AD, and Intune. -    Responding to user issues via phone, email, and chat; ensure accurate ticket logging. -    Supporting hybrid environments, including Azure cloud and on-premises infrastructure. -    Delivering user training and promote best practices. -    Introducing new technologies, including AI chatbots. -    Contributing to documentation, patching, monitoring, and service enhancements. -    Deputising for the IT and AV Service Desktop Team Leader as needed. This role promises a stimulating environment with varied and challenging responsibilities that directly support the organisation's mission to educate and inform the public about significant historical events. Salary and Benefits: Salary: To £40,000 Work Arrangement: On-premises Benefits Include: - 25 days annual leave (increasing to 30 after 5 years) plus public holidays. - Exceptional pension contributions between 16.7%-24.3% through the Civil Service Pension Scheme. - Interest-free season ticket loans after three months of service. - Free entry to partner museum exhibitions. - Continuous professional development opportunities. - Enhanced maternity and paternity benefits linked to length of service. - Childcare vouchers. - Benenden Healthcare Society membership (subject to terms & conditions). - Access to The Charity for Civil Servants. - Ride 2 Work Scheme. For more information on this IT Senior Desktop Support position, please contact us to discuss. Our client welcomes everyone. They celebrate differences and encourage everyone to join and be themselves at work.