Average Day Concierge salary in the UK

Temporary Residential Concierge Festive Period (London) Are you an impeccably presented, customer-focused individual looking for exciting temporary work during the Christmas and New Year period? Work around your 4 on 4 off shifts! We are seeking reliable, enthusiastic, and experienced Temporary Concierge Staff to support our prestigious residential developments across Central and Greater London over the festive season. Location: Various high-end residential developments across London. Duration: Temporary contract, primarily covering shifts between mid-October 2025 to early January 2026 Hours: Variable shifts, which may include days, evenings, weekends 8 HOUR AND 12 HOUR SHIFTS!! Public holidays (including Christmas Day, Boxing Day, and New Year's Day - enhanced rates apply). The Role: As the face of the development, you will provide a professional, warm, and secure front-of-house service to residents, visitors, and contractors. Your responsibilities will include: Front-of-House Management: Maintaining a secure, clean, and welcoming environment within the lobby and communal areas.Customer Service: Delivering exceptional service, handling resident requests, queries, and complaints efficiently and courteously.Security & Access Control: Monitoring CCTV, managing key signing procedures, and controlling access for residents, visitors, and deliveries.Parcel & Mail Management: Efficiently signing for, logging, and distributing parcels and mail.Reporting: Promptly logging and reporting any maintenance issues, security incidents, or emergencies.Festive Support: Assisting with any specific festive requirements, such as managing seasonal deliveries What We Are Looking For: Experience: Proven experience in a customer-facing role, ideally within high-end residential concierge, hospitality (4/5* hotel), or luxury retail.Impeccable Presentation: A smart, professional, and well-groomed appearance is essential.Communication Skills: Excellent written and verbal communication skills in English.Reliability: Demonstrable punctuality, flexibility, and a commitment to working scheduled shifts, including bank holidays.Discretion: A high level of professionalism and discretion when dealing with sensitive resident information.IT Proficiency: Competent in using computerised logging systems and Microsoft Office Suite.Right to Work: Must have the legal right to work in the UK. Why Join Us for the Festive Season? Competitive Hourly Rate (enhanced pay for bank holidays).Gain Experience in some of London's most sought-after residential properties.Supportive Team Environment and full assignment briefing.

Our client is currently seeking an experienced Day concierge to join the team at a luxury development in West London. Shift pattern: 4 on 4 off, 7am - 7pm Main duties: Deliver excellent customer service to all residents.Greet all residents professionally and courteously.Proactively anticipate resident's needs.Aid and engage with all guests/residents and colleagues within the development.Always act as an ambassador for the company.Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment and timely manner.Verify all visitors, suppliers, and contractors.Maintain a secure and safe environment for all residents by undertaking guest verification, securing elevator access, conducting security checks throughout the building, and undertaking a period review of the CCTV system.Carry out regular building checks and log/report any maintenance that is required through the correct channels.Adhere to health and safety, fire, and bomb threat procedures. Report anything which causes concern to staff or residents to the appropriate authority.Understand and be aware of your Departmental Standard Operating Procedures and always adhere to these.Ensure the communal areas are always kept clean, tidy, and presentable.Report any incidents, problems, or complaints to the appropriate manager promptly.Dealing with guests/residents' concerns or complaints, including a follow-up in person or writing.Complete the am/pm/overnight operational reports and handover and report any operational issues.Assist with Move In's/Move Out's.Maintain external areas: Perform litter picking and ensure cleanliness of outside areas when required, contributing to a tidy and welcoming environment for customers and visitors. Requirements: Experience in Residential or 5* Hotels.Reliable and timekeeping.Immaculate presentation.Strong written and verbal communication skills in English.Have excellent communication skills.Experience in the highest level of customer service.Be able to demonstrate initiative. The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks.

Our client is currently seeking an experienced Day concierge to join the team at a luxury development in North London. Shift pattern: 8am until 6pm, 4 on 4 off Salary: £22,686.30 Main duties: Deliver excellent customer service to all residents.Greet all residents professionally and courteously.Proactively anticipate resident's needs.Aid and engage with all guests/residents and colleagues within the development.Always act as an ambassador for the company.Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment and timely manner.Verify all visitors, suppliers, and contractors.Maintain a secure and safe environment for all residents by undertaking guest verification, securing elevator access, conducting security checks throughout the building, and undertaking a period review of the CCTV system.Carry out regular building checks and log/report any maintenance that is required through the correct channels.Adhere to health and safety, fire, and bomb threat procedures. Report anything which causes concern to staff or residents to the appropriate authority.Understand and be aware of your Departmental Standard Operating Procedures and always adhere to these.Ensure the communal areas are always kept clean, tidy, and presentable.Report any incidents, problems, or complaints to the appropriate manager promptly.Dealing with guests/residents' concerns or complaints, including a follow-up in person or writing.Complete the am/pm/overnight operational reports and handover and report any operational issues.Assist with Move In's/Move Out's.Maintain external areas: Perform litter picking and ensure cleanliness of outside areas when required, contributing to a tidy and welcoming environment for customers and visitors. Requirements: Experience in Residential or 5* Hotels.Reliable and timekeeping.Immaculate presentation.Strong written and verbal communication skills in English.Have excellent communication skills.Experience in the highest level of customer service.Be able to demonstrate initiative. The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks.