Average Customer salary in Brighton

Customer Success Consultant (12-month fixed term) Brighton/Reading/Exeter/Remote What it's like to work at Landmark: We're a friendly, dynamic and supportive team. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We actively promote involvement in the development and direction of our products and services, as well as finding more efficient ways to work. We also love a good work social and team building events. As well as this we offer: Competitive salary25 days’ holiday plus bank holidays, with optional 5 days unpaid leave per yearAnnual lifestyle allowance of £300 to put towards an activity of your choicePension matched up to 6% for the 1st 3 years and matched up to 10% thereafterPrivate Health Insurance - currently via VitalityGroup Income Protection SchemeMatched funding for Charitable fundraisingCycle to Work scheme and Gym Flex schemeInternal coaching/mentoring system throughout your time hereFocus on training and career progressionFamily friendly policiesFree parking The Opportunity You will be part of a growing Customer Success team, focused on creating strategies, programs and initiatives that ensure customers are at the heart of every interaction. Your proactive customer focus and domain expertise will ensure customers understand and realise the maximum value from using our products and services which will ultimately lead to increased retention, revenue growth, evangelism, and advocacy. This is a collaborative role, working with the Sales, Marketing, Product and Customer Service teams to ensure a rounded customer value proposition and solution to customer requirements through a single customer experience. The role will involve: Building a deep understanding of our customers’ businesses, their needs and challenges as well as professional relationships with relevant personas to create advocatesWorking with the sales team to help to identify appropriate stakeholders to ensure continuity and a broad view of their opinion of our offeringUse thorough knowledge of the LIG offering to link products with specific customer outcomes and help others to do the sameWork with key customers to define and agree the engagement model across multiple functions within their organisationsWork with sales to proactively monitor the customer base to identify and remedy at risk customers as well as identify upsell and cross sell opportunities that provide additional value to our customersBe a customer champion across the business to share insights, best practice and customer insightsExamples of activities will include execution of win/loss analysis, manage at risk situations, support CPD sessions, form part of an account team, business planning, conduct regular business reviews, support onboarding and customer journey, act as a point of contact for key accounts, provide advice and market insight. About You You will have an experienced consultative background with a proven track record in conveyancing and environmental reports with exceptional negotiation and presentation skills. You will also have/be: Demonstratable analytical and problem-solving skillsExcellent organisation and time management skillsKnowledge of Salesforce CRM Software is highly desirableConfident, pragmatic, passionate and flexible About Us Landmark Information Group holds a wide portfolio of market leading PropTech businesses that span an incredible range of markets and technology platforms across the sector. With well-known application suites, online services and massive national scale property data as well as premier geospatial datasets we are at the forefront of innovation and thought leadership in the industry. We deliver award-winning solutions to estate agency, conveyancing, surveying, lender valuations, land asset management, environmental consultancy, and Government markets. This is a chance to join the business as we make major steps forward in leveraging the latest cloud and large-scale technologies to start bringing together the entire market to a unified platform. We are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Summary £12.00 - £13.00 per hour |  20-30 hour contract  |  shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve. In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist. What you'll do Be a Lidl expert, helping our customers with their questions, queries and requestsEfficiently work deliveries as they arrive in storePassionately provide excellent customer serviceProactively keep the bakery topped up by baking fresh goodsExpertly merchandise and maintain our middle aisles of Non-Food products What you'll need Experience working in a fast-paced environmentExcellent customer service skillsFlexibility to start a shift early or finish lateA positive approach to changing prioritiesDrive and passion to work hard and make your store a successA smile on your face and a friendly manner to inspire your team and help our customers What you'll receive 30-35 days holiday (pro rata)10% in-store discountPension schemeEnhanced family leaveLong service awardPlus, more of the perks you deserve If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

A Customer Service Advisor is required to join a dedicated team in Brighton. The successful candidate will provide exceptional customer service while addressing customer enquiries and issues. Client Details The employer is a leading provider in the UK, with a sizeable team dedicated to improving patient experience. With a national footprint, the company prides itself on delivering top-quality solutions to its vast clientele. Description The responsibilties for a Customer Service Advisor are: Responding to customer queries via phone, email, and live chatProviding accurate information about services to customersResolving customer complaints in a timely and professional mannerCollaborating with team members to enhance customer service qualityDocumenting customer interactions for future referenceMaintaining up-to-date knowledge of services and proceduresEscalating complex issues to the relevant departmentsParticipating in regular training and development sessions Profile A successful Customer Service Advisor should have: A strong academic background, preferably in a customer serviceExcellent written and verbal communication skillsProven ability to handle multiple tasks simultaneouslyA customer-centric approach to service deliveryProficiency in using customer relationship management (CRM) softwareA keen eye for detail and a problem-solving mindset Job Offer An estimated salary range of £23,000 - £25,300 per annumA supportive and collaborative work environmentOpportunities for professional development and growthGenerous holiday leaveUnique opportunity to contribute to improving customer experience We encourage all interested candidates who meet the outlined criteria to apply for this exciting opportunity.