Average Customer Manager salary in Coventry

Our client is a leading FMCG organisation based in Nuneaton. They are seeking to recruit a Customer Operations Coordinator on a contractual basis. This is an exciting opportunity to join a company with a household name and some incredible benefits.Duties will include:? Act as a dedicated point of contact for all customer enquiries in relation to sales orders, claims on delivery and distribution arrangements? Identify potential and actual service issues, and resolutions where possible and co-ordinate communication with the customer and relevant internal departments? Participate in customer and corporate initiatives, focusing on increasing supply chain efficiencies, increasing sales and developing the working culture at the company? Demonstrate and promote teamwork, always acting in unity with our corporate vision and values? Receive, validate and process customer sales orders within agreed timescales? Receive, investigate and process customer claims and pro-actively resolve ongoing issues to improve service levels? Work with team members to ensure that all administration tasks are completedWho's right for the role?? Excellent verbal and written communication skills with confidence and the ability to communicate at all levels of management, both internally and externally customer base are essential? The ability to set up spreadsheets and manipulate data are also essential? Advanced level IT skills in MS Excel and MS Word are a must? The ideal candidate must demonstrate excellent organisation and time management skillsWhats in it for you?? Attractive workplace pension scheme? Happy to talk flexible working? Free, onsite parking? Discounted branded products? Subsidised staff restaurant? 25 Holidays + 8 bank holidays pro rata? Discounted rates at Nuffield Health? My Staff shop - access to exclusive benefits, free advice and savings - providing great discounts from thousands of the UKs largest retailers & service providers

Part time - Pro rata - Hours are 6am - 1230pm or 1230pm - 530pm £23,000 pro rata Nuneaton Our client a leading UK waste management company based in Nuneaton are currently seeking a Customer Service Operator to join this fast paced business you will be responsible for providing assistance to our clients customers and drivers. You will need to fulfil the following important duties to excel at their job including: Raising support tickets to enable tracking and resolution of customer requestsDealing with drivers on a day to day basis fast pacedInvestigating and resolving customer complaints then closing support ticketsMaintaining a database of customer informationEscalating inquiries to the appropriate team, when necessaryChecking waste service availabilityAssisting customers with registration or account creationPassing customer feedback onto the product or sales team to improve the organisation’s offerings In return our client offers a salary of £23,000 pro rata with excellent benefits and working within a lovely friendly team - apply now for an interview! Apply now for an interview If you do not hear from us within seven days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly. James Recruitment is an employment consultancy and operates as an equal opportunities employer. "Recommend a Friend"Due to the demand for high calibre professional candidates we have introduced a recommend a friend incentive scheme. This scheme will reward the introduction to James Recruitment of an individual, either directly or indirectly.Should this individual find permanent employment through the use of our services and remain in that position for at least 3 months, we will thank you with a reward of £100 of retail vouchers. This scheme is open to both candidates and clients.

Part time - Pro rata - Hours are 6am - 1230pm or 1230pm - 530pm £23,000 pro rata Nuneaton Our client a leading UK waste management company based in Nuneaton are currently seeking a Customer Service Operator to join this fast paced business you will be responsible for providing assistance to our clients customers and drivers. You will need to fulfil the following important duties to excel at their job including: Raising support tickets to enable tracking and resolution of customer requestsDealing with drivers on a day to day basis fast pacedInvestigating and resolving customer complaints then closing support ticketsMaintaining a database of customer informationEscalating inquiries to the appropriate team, when necessaryChecking waste service availabilityAssisting customers with registration or account creationPassing customer feedback onto the product or sales team to improve the organisation’s offerings In return our client offers a salary of £23,000 pro rata with excellent benefits and working within a lovely friendly team - apply now for an interview! Apply now for an interview If you do not hear from us within seven days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly. James Recruitment is an employment consultancy and operates as an equal opportunities employer. "Recommend a Friend"Due to the demand for high calibre professional candidates we have introduced a recommend a friend incentive scheme. This scheme will reward the introduction to James Recruitment of an individual, either directly or indirectly.Should this individual find permanent employment through the use of our services and remain in that position for at least 3 months, we will thank you with a reward of £100 of retail vouchers. This scheme is open to both candidates and clients.