Average Customer Manager salary in Cambridgeshire

Customer Service SpecialistLocation: Bar Hill, CambridgeSalary: Up to £28,000 per annumHolidays 25 days plus bank holidays Hours: Monday to Thursday: 8:30 AM - 4:45 PMFriday: 8:30 AM - 12:30 PM (with a 30-minute lunch break) Contract: Initially temporary for 12 weeks, leading to a permanent position.Benefits: Free onsite parking, and a £1,500 bonus upon passing probation after six months of permanent employment. About the Role We’re on the lookout for a Customer Service Specialist to join a thriving team in Bar Hill, Cambridge. This is a pivotal role within the manufacturing sector, perfect for someone who is driven, detail-oriented, and passionate about delivering outstanding customer experiences. Responsibilities: Build and nurture relationships with customers through email and Teams, ensuring their needs are met with professionalism.Manage customer queries, processing orders, and handling changes to POs, returns, repairs, and rework orders.Collaborate with internal departments to resolve shortages, coordinate delivery schedules, and address escalations.Maintain accurate records in internal systems, including price lists, quotes, and technical documentation.Analyze and update customer orders, ensuring clear communication of changes.Support stock audits, manage credit/debit notes, and assist in sales forecasting.Propose and implement process improvements to optimize efficiency and enhance the customer experience. About You: A proactive, problem-solving attitude with excellent attention to detail.Proficient in Microsoft Excel (essential).Ability to interpret technical drawings and BOMs (preferred but not essential).Experience using SAP or similar systems is advantageous.Comfortable working in a fast-paced, team-oriented environment. What’s on Offer: Competitive salary of up to £28,000.Early Friday finish, offering a great work-life balance.Free onsite parking.£1,500 bonus following successful probation.Opportunity for career growth within a dynamic and supportive company. If you’re ready to take your customer service expertise to the next level in a rewarding and collaborative environment, we’d love to hear from you. If you are interested in this role, please apply ASAP or contact Emma Sayles at POST- for more details. This vacancy is being advertised by Post Recruitment Ltd. The services advertised by Post Recruitment Ltd are those of an Employment Agency, visit our website for more details.

Programme Manager - Custom ProgrammesCambridgeHours - Full time Monday to Friday (hybrid working)Salary - £32-37k plus great benefits.Are you working within a role which requires excellent organisational skills? Perhaps you work in project management, event management, training or something which requires you to be highly organised. Do you enjoy working within a professional environment, working with corporate clients and education estbalishments?My client is currently looking for a new member of staff to join their team who help to pull together a range of training programmes, ensuring content, planning and delivery are in line with their client requirements. Your day will be varied and may include: Actively participating in meetings to discuss client requirementsWork with other teams to design programme contentOverall event management; including delegate travel, catering, accommodationEnsuring all programme literature is ready for eventsAssist with budget management of programmesQuality analysis of programmes This is a varied and busy role which requires excellent project management skills, the ability to communicate with a range of clients and fantastic attention to detail. You do not need experience in a directly associated role, however, must be able to show experience in project management, project co-ordination, events management, training coordination or similar.You will need to demonstrate an excellent attention to detail, the ability to juggle conflicting priorities and think on your feet, as well as a flexible attitude towards work.You will be rewarded with a great salary, hybrid working model, above average holiday entitlement, generous pension contribution and many other benefits.For immediate consideration and more information, please apply here or call Kim to discuss further.

Are you looking to transfer your existing Customer Service skills into an office or already have this experience and are looking for your next role? Do you want to work for a company who are keen on supporting and developing their team and who offer supported study? Are you hoping for a hybrid Customer Service job where Fridays are your working from home day? If the above sounds like you, then keep reading. This Customer Service vacancy is down to company growth, always a good thing to hear!  You will be joining an existing, thriving team and will have the support of Management around you. We are looking for Customer Centric individuals can provide the 4 Cs of great Customer Service i.e. customer experience, conversation, content and collaboration, is this you? Customer Service duties are; Building strong relationships with clients and partners to deliver excellent customer service.Keeping communication clear, professional, and responsive across all channels.Maintaining accurate records and reporting key updates to clients and partners.Diagnosing and resolving issues efficiently.Anticipating challenges and taking proactive steps to support our clients. What We Need: Strong CommunicationNatural problem solverKeeping calm while working under pressureOrganisedHigh level of accuracy . Salary & benefits:  £25000  HYBRID, 1 day working from home 21 days holiday – plus Bank Holidays Up to 10% annual bonus 8% pension Gym Membership Parking provided Development, supported study