Average Customer Manager salary in Cambridgeshire

Customer Advisor - Italian speaking trilingualRemote, with initial training and teams days in Bedford, UK Salary up to £29,000 + Bonus + BenefitsFull time, permanent position working the early Careline shift - 06:55-15:05 SPD (Swiss Precision Diagnostics) are world leaders in the research, design and supply of advanced consumer diagnostic products. SPD is a joint venture business between P&G and Abbott and our brand Clearblue is recognised the world over as providing accurate home pregnancy and fertility monitoring tests.We are recruiting for an Italian speaking Customer Advisor to join our Customer Support team. We are seeking a collaborative individual to work as part of a dynamic team to add value to people's reproductive health. This exciting role is pivotal to SPD, offering an opportunity to accurately and professionally manage contacts with our customers directly, gathering key information about our products and supporting consumers to use them correctly. You will have strong and effective communication skills in multiple languages and be customer focused with proven experience in providing excellent customer service and handling challenging and emotive calls. The role holder will be accountable for managing relevant product investigations, liaising with and building key relationships with internal and external stakeholders as necessary. Compliance is key, and we are looking for an individual who has high attention to detail and is well organised to effectively multi-task to meet the targets and satisfy the needs of the team and our customers. You will be fluent in written and verbal English and Italian, plus a third language (Spanish, French, German, Dutch or Russian). It would be beneficial to have a background in biological science. Applicants need to be UK based and able to travel to the Bedford, UK office for initial training plus team days about 5-6 times per year. We can offer you… Competitive salary and bonusHybrid working with flexibility25 days paid annual leave plus bank holidaysCompany pension scheme with competitive employer contributionPrivate Medical Insurance with additional Medical Cash PlanEnhanced maternity and paternity payCompany supported employee Health & Wellbeing programmeLife assuranceFree electrical car charging pointsFree parkingBeautiful parkland setting with excellent transportation links to Cambridge, Milton Keynes Northampton and London You must have the right to work in the UK. SPD are not able to provide sponsorship for this role. If you require any reasonable adjustments to support you, at any stage during the application process, just let us know how we can help. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Join our fantastic repairs team as a Customer Advisor (Repairs)! We're on the lookout for someone who loves helping others and can be the first point of contact for our amazing tenants and residents. You'll play a key role in reporting and diagnosing repairs, servicing, and other related requests through our multi-channel services. We proudly manage around 7,500 homes in the beautiful east of England and are dedicated to being customer-centric. We believe in investing in our existing homes, including our exciting zero-carbon journey, while also building new ones to serve our wonderful communities better. We offer flexible working options, a generous annual leave allowance, and a warm and encouraging environment. Come and be a part of something special! Requirements Key Responsibilities: Engage with our tenants and residents regarding repairs, servicing, and other requests through our friendly multi-channel servicesUtilise our diagnostic tools to ensure that repairs are handled accurately and efficiently, striving for a 'right first time' approachAssist residents and stakeholders with queries about our repairs service, focusing on clarity about responsibilities, timeframes, and prioritiesFollow our established policies and procedures while being flexible enough to adapt to unique situationsTake ownership of service failures and complaints, and tackle them in a proactive and friendly manner We're looking for someone who: Has experience working with customers and is passionate about delivering excellent serviceCan handle pressure and meet deadlines while maintaining a cheerful demeanourIs skilled in resolving tricky situations and can communicate effectivelyKnows how to ask the right questions to understand what our residents needHas great communication skills and adapts their response to ensure residents feel valued and heard Benefits In return, we are offering... An annual salary of £25,863,29We are committed to providing a healthy work-life balance for employees and their families, as such we operate full hybrid working conditions from home and our office in Bury St EdmundsAnnual Leave - 28 days per year, (plus bank holidays) increasing to 32 days when you reach your 3rd year with us. To give greater flexibility around your holidays you can also buy, sell or carry over up to 5 days of annual leave each yearPension - between 7% - 12% dependant on individual contributionLife assurance - a payment of X3 your salary.Annual Flu Jab - provided each winter to all employees.Electric Vehicle salary sacrifice scheme - plus we currently have free electric charging pointsCompetitive medical cashback plan "At Havebury we operate a no closing date policy and evaluate candidates upon application. Therefore please apply without delay." Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form.

Senior Programme ManagerCambridge (Hybrid)Salary £41,000-£48,431 plus great benefitsAn outstanding opportunity has arisen for a Senior Programme Manager to join a world-leading executive education provider based in Cambridge. This is a full-time, permanent role within the organisation’s Custom Programmes team, responsible for designing and delivering bespoke learning experiences for high-profile corporate clients.This position is ideal for a dynamic and experienced project management professional who thrives on delivering complex programmes, leading change, and driving excellence across teams. It offers the chance to make a tangible impact on how global business leaders learn and grow.Key Responsibilities Manage a portfolio of custom-designed learning programmes delivered on-site, online, and in hybrid formats.Lead and embed strategic change initiatives to streamline operations and improve performance across the organisation.Act as a mentor and deputy line manager for a team of Programme Managers, supporting their development and ensuring effective resource coordination.Oversee all aspects of programme logistics, stakeholder communications, and client satisfaction, ensuring a world-class learning experience.Collaborate closely with business development, learning designers, faculty, and external stakeholders to align programme delivery with client expectations.Utilise data, dashboards, and digital tools (including AI) to enhance project visibility, decision-making, and continuous improvement. Ideal Candidate Profile Proven track record in project management, operations, and change leadership.Strong experience in managing executive programmes or events, with exceptional attention to detail.Comfortable using a range of digital systems and adept at analysing data to inform strategy and planning.An inspiring team player who can confidently lead teams through change and motivate others to achieve excellence.Flexible and responsive to varying work patterns, including occasional evenings and weekends during programme delivery.A confident communicator with the ability to manage internal and external stakeholders at all levels. Offer & Benefits Salary: £41,000 – £48,431 depending on experience.Great benefits package Hybrid working model: Minimum of 2 days per week in the Cambridge office, with flexibility based on programme needs.A collaborative, growth-oriented environment focused on innovation, impact, and continuous development.The chance to shape and deliver learning experiences for some of the most influential organisations worldwide. If you feel this could be you, please apply here or call Kim Clayton to discuss further.