Average Claims Adjuster salary in Chelmsford

As Claims Handler, it will be your responsibility for providing exceptional customer service and relationship management for your client. You will have significant interaction and contact with your client, including meetings, especially with your £500k settlement authority. You will be working across different classes and will be involved in all stages of the claims process from first notification to settlement working closely with a large, major Client. You will work closely with your Client to agree the strategy and process for the notification, agreement, collection and successful settlement of this portfolio of claims. Our Client, a major Insurance Broker, is expanding and is looking to recruit another Claims Handler to work in their experienced and well regarded team. This really is a great opportunity to use your claims knowledge, to the benefit of your client, and in an environment that values your contribution. Our Client has successfully enabled hybrid working therefore you will have the flexibility of working from home at times. As a successful Claims Handler, you will: Carefully handle the claims negotiation process with your client, underwriters and or their appointed legal representatives and or loss adjusters.Proactively anticipate and present to your client the best settlement solution.Provide recommendations on coverage to facilitate the settlement of claims.Co-ordinate discussions and meetings to ensure superior level of communication between the client, underwriter and their representatives concerning the proposed settlement.Use your depth of product and market knowledge to help in resolving contentious claims.Engage and oversee third party providers e.g. loss adjusters, lawyers, surveyors etc.Technical support for pre-renewal meetings, placing and renewal. To be a successful Claims Handler you will demonstrate: Strong Casualty, Liability or Property claims knowledge and settlement experienceKnowledge of FCA requirements and standardsConfident negotiation skillsEnthusiastic approach to client service with strong relationship building skillsGood analytical mind set and excellent problem-solving skills Additional Benefits: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' 5 more daysDefined contribution pension schemeLife insuranceIncome protectionHealth cash plan or Private medical insurance

Motor Claims Handler What will my duties be? Pro-actively manage, fire, theft, and damage claims, for the entire claim journey on behalf of Motor Underwriters who insure a diverse portfolio of risks across the UK. Provide comprehensive advice on all claims, advising policyholders of the best course of action to achieve settlement. Manage claim cost, achieving economical settlement while ensuring the customer’s experience is excellent throughout the lifecycle of their claim. Liaise between Insurers, policyholders, leaseholders, engineers, brokers, and solicitors providing updates where required. Provide an excellent level of customer service and empathy to our customers. Negotiate and adjust on third-party claims. Obtain relevant documentation / media for the assessment of the claim. Ensure compliance with all regulatory requirements such as Treating Customers Fairly. Support the company’s values and policies and work to the highest professional standards. What skills should I have? Working knowledge of motor claims handling including Credit Hire, Salvage, Indemnity, and Third-Party risk. A good working knowledge of Underwriters terms and conditions, against which to validate a claim and determine actions required to achieve early and cost-effective settlement. Excellent customer service skills to deliver a professional and compassionate service. A confident attitude and the ability to deliver information clearly and accurately both verbally and in writing. The ability to work independently to manage and complete your allocated workflow. Adaptability to change and the willingness to pro-actively look for ways to improve what we do. A positive outlook, able to both self-motivate and promote collaborative working within your team. Excellent levels of numeracy and literacy Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A copy of our D&I policy can be made available upon request.

Loss Adjuster As a Loss Adjuster you will be responsible for managing your own portfolio of Home Insurance claims from instruction to completion. Assessment of the claim and to instruct accordingly Manage claims, keeping Clients fully informed of progress through the key claim milestones, working closely with our network of recommended suppliers to ensure claims progress quickly and efficiently. This role requires you to have strong communication, negotiation, and organisational skills, as well as a determined and focused desire for our customer. Responsibilities will include (but are not limited to): Undertaking visits at the customers’ homes to determine insurance liability, assess potential loss, scope buildings damage, recovery options and reserving requirements in line with established best practice, standards, procedures, and guidance provided. Delivering great customer service is key for this role and providing assurance to our customers with a defined and clear process throughout. Defining project plans to manage the claim to completion whilst liaising with appropriate suppliers in relation to building repairs, field services and/or surveyors. Tracking of your claims with effective diary management to enable proactive project management of the claims is essential. Working closely with our technical team to continuously improve best practice and generate process improvements A great opportunity to join a reputable and respected Adjusters. Various opportunities in National Locations within the UK Please submit your CV for consideration or contact Su Partridge FIRP for further information The Recruiter Insurance Specialists are acting as a Recruitment Agency