Customer Service Advisor
Are you looking for a career change? Are you looking to leave the hospitality industry? Do you want to work Monday to Friday only? Then this may be the role for you. Red Recruitment is recruiting Customer Service Advisors to join one of the fastest-growing specialist insurance providers in the UK. This role will require an individual with excellent administration and processing skills as well as being passionate about delivering outstanding customer service. This position, located in Liverpool, is temporary on going and the hourly rate is £12.56. Salary and Benefits for a Customer Service Advisor: Salary: £12.56 per hourHours: Monday - Friday, 9am - 5.30pmContract Type: Temporary ongoingLocation: LiverpoolDefined progression paths with training and supportComplimentary fresh fruit with tea and coffee facilitiesWorkplace pension scheme32 days holiday (including Bank Holidays) once permanent Key Responsibilities of a Customer Service Advisor: Taking ownership of all inbound communication and excelling against customer service level expectationsManaging a portfolio of policyholder's total loss claims through to settlementEnsuring that complete and thorough investigations are carried out on all casesPrompting investigations on the ownership of a vehicleMaintaining effective diary management to reduce settlement time Key Skills and Experience of a Customer Service Advisor: Attention to detail is requiredStrong customer service skills is essentialStrong ability to deal with customer complaintsComputer literate with excellent administration and processing skillsRelevant experience in a claims environment or within a similar role If you are interested in this position, please apply now! Red Recruitment (Business)
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