Average Technical Support salary in the UK

Technical Administrator Wakefield £24,000 25 Days Holiday + Excellent Benefits An excellent opportunity for a strong administrator looking to work for a well-established, friendly company based near Wakefield. Easy commute from the M1 with parking on site. Your daily To Do List will look something like this; Administer daily reports and prepare letters.Liaising with customers (business to business) over the telephone.To assist the training coordinator with booking courses over the telephone & online and responding to course and technical enquiries.Produce training reminders and course joining instructions. To print and collate all training manuals and course literature and coordinate training pack content.Coordinate promotion of technical department activitiesTo assist with meetings and training sessions including setting up the training rooms, arranging lunches, and welcoming/signing delegates into training courses.Produce & distribute certificates following training courses.Manage and maintain stock levels of training literature and stationery.Manage and maintain stock levels for the training canteen.Arrange maintenance of the drinks machine. To support Technical Managers with the administration of audit reports and invoicing.Process invoices for bespoke technical trainingCheck and authorise BASIS invoices Assist with the production of meeting agendas and minutes.Liaise with printer supplier regarding maintenance of technical printerManage training spreadsheet - keep a record of training course statistics (i.e. number of delegates, additional costs etc.)Update and maintain the company database (CRM).Complete administrative tasks for CRRU Attend offsite meetingsFirst point of contact for customer enquiriesAccounts admininistration Any other duties commensurate with the level of the post, which may be required from time to time by the Training Coordinator. Skills/Experience Required Basic Microsoft computer skills.CRM knowledge would be advantageous.Strong verbal and written communication skills.Self-motivated.Attention to detail and accuracy when providing information.Ability to prioritise workload. This vacancy is being advertised on behalf of Bagnall Hopkins Recruitment who is operating as an employment agency/business. Your application will be sent to one of our consultants for review, at which stage we will be in touch to discuss your details further. If you do not hear from us within 48 hours your application has not been successful.We will not submit your CV until you have been briefed on the position and we have your consent to do so.Both Bagnall Hopkins and our clients promote a policy of equal opportunities.For Bagnall Hopkins’ GDPR policy and how your data will be handled, as well as what your rights are, please visit our website and go to our Privacy Policy

3rd Line Technical Support Engineer Location: Warwick (Hybrid / Flexible) Salary: Up to £44,000 Gross Per Annum + Extensive list of benefits Industry: Web-Technologies Employment Type: Full-Time Permanent (Must have UK right to work) Are you an experienced technical support specialist looking for a new challenge? What about an opportunity to join a personable company creating the technology for the greater good? Supporting one another is something that we should all strive for, but to spearhead the challenge of reducing communication barriers between people with disadvantageous circumstances is a brilliant way of showcasing how we can use technology to change lives! We have an exciting opportunity to join a true tech-for-good company responsible for creation of simple cloud-base symbol materials to support learning and communication within the community. By bringing their tools to life, they have achieved many success stories, and are looking to further support their customer base with an enthusiastic Technical Support Engineer to shape the vision of their support function for the years to come. You would collaborate with the Head of Customer Success to shape the vision of the support function by playing a key role in the technical software issue resolution, standardising the support procedures and facilitating a self-help approach with customers, reducing the amount of 1st level incidents. You are a perfect fit if you have: Experience in resolution of 1st/2nd/3rd line support queriesBackground in creation of technical documentationA good level of understanding of XML/JSON file formatsAbility to understand and troubleshoot web based technologies Bonus: Video Creation and Editing

Technical Support EngineerExciting opportunity for a Technical Support Engineer to join a growing innovative business in the centre of Leeds.Salary up to £30,000.00 which with the right experience can be negotiated.Apply online or contact Chris Hopley via email / The Company:We are dedicated to providing industry-leading solutions to some of the UK's biggest business' across a multitude of sectors. We are committed to providing our clients with exceptional service. As we continue grow we're seeking a Technical Support Engineer that is passionate, motivated to succeeded and improve their knowledge.Benefits: Hybrid Working to keep the work life balance in check.Technical Upskilling so you're consistently improving.Career progression opportunities.And more! What will you be doing? As a Technical Support Engineer, you will be working within an experienced team to help deliver high quality solutions and assistance to their client base. This will include both hardware and software support.You will have direct contact with customers to solve their issues from network troubleshooting to system configurations. You will need to be a great communicator showcasing your technical knowledge in a concise manner.Technical Support Engineer's Essential Skills: Previous experience of technical support, help desk and direct customer solutions role.Demonstrate knowledge of various systems, IOT devices and good technical market understanding.Experience of both Windows/Linux systems and remote access help desk software.Demonstrate ability to solve issues with experience and ability to adapt.Excellent communication skills to turn technical jargon into understandable solutions for the client.Qualifications in Information Technology, Computer Science, or relevant field experience. All additional qualifications in the above areas will be beneficial.Demonstrate an understanding of IOT technology and energy management systems would be beneficial. To be considered for this role: Please either apply by clicking online or emailing me directly . For further information please call me on / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.Key skills: Proven track record in a technical support role. Windows/Linux experience. Customer support, Technical knowledge, Excellent communication skills.