Average Technical Support salary in Liverpool

Due to unprecedented growth and future expansion, our client are now seeking to expanding their Technical R&D Consulting business in the Midlands. Operating from their HQ in the Midlands, they are seeking experienced R&D Tax Experts, who are looking to manage the entire Client journey from start to finish, with the full support of an in-house Technical Writing Team. You will be organising in person meetings with Clients, typically meeting the main decision makers within the business (Owner, Managing Director, Financial Director, Technical/Operations Director), to talk through the entire R&D tax credit scheme, how it operates and then proceed to extract the technical information regarding the innovations and research and development work performed by the Company during the recent periods, to identify whether their quality for R&D Tax Credits. It will be your role to review (and support the writing of) the Technical Reports to submit to HMRC in order to justify the R&D tax credit claim on behalf of the Client. On going project management of the process, in conjunction with the Client - liaison with the Client to help them collate financial information to prepare their claim, as well as extracting descriptions regarding material and sub-contractor costs, working with our internal Accounts Team to prepare the information provided by the Client in order to create financial schedules. Requirements: You will ideally have prior R&D Tax Credit experience and understanding of the tax claim process.A friendly and personable approach, good communicator, who is able to understand and reflect on technical information in order to ask probing questions.A degree of scientific, technical and/or engineering knowledge to help perform technical elicitations.A full UK driving licence.A basic knowledge of accountancy (profit and loss accounts, balance sheets) is useful, but not essential. Positive Aspects of Role: Ability to organise one’s own schedule to suit individual needs.Output orientated approach - not tied down to working hours - flexible working to suit your lifestyle, with opportunity to work from home as well as in our Derby office.The chance to work with a range of interesting Clients, performing clever and innovative work from a wide range of sectors from all over the UK, but predominantly in the Midlands.Sociable company to work for - lots of internal development and part of a wider International Group. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please note that our client is an equal opportunities Employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability, or religious belief.

AS400 Technical Support Hybrid Our client, a leading, family run UK organisation have an exciting opportunity for an AS400 Technical Support professional to join on a permanent basis in one of 2 new roles based at their locations in the Liverpool area. This role requires a hands on background with AS400/iSeries but also an awareness or experience of general IT infrastructure such as LAN/WAN, email support etc. Role responsibilities: You will be responsible for managing IT capacity, diagnosing and resolving onsite IT issues, implementing process improvements, and providing regular performance reporting to stakeholders.You'll lead a team, set objectives, manage their performance and development, and ensure adherence to security protocols.Additionally, you'll collaborate with logistics stakeholders to minimize operational impact and continually improve IT service and performance. Skills required: Degree level qualification in computer science or equivalent relevant experience.Advanced experience and knowledge of network security & infrastructure, ERP (AS400), desktop systems and applications, mobile device management.Experience leading technical teams.Experience managing 3rd party IT service providers.Experience managing business improvement initiatives. AS400 Technical Support Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.  Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously.  Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/

Technical Lead Developer       Job Opportunity Full Time Remote £52,000 - £56,000 per annumAre you a proactive and experienced Technical Lead looking to join a passionate team of professionals dedicated to delivering top-tier technology solutions to customers? We're seeking an individual to lead a small team of software engineers across multiple projects and SCRUM teams.Technical Lead Developer Role Overview: Lead and mentor software engineers, ensuring efficient, secure, and scalable solutions.Facilitate agile software delivery and ensure adherence to SCRUM principles.Collaborate with the Development Manager and other Technical Leads on codebase management.Implement improvements in processes, tools, and coding standards for better customer experiences and team productivity.Maintain coding standards and support the team through technical guidance and work reviews.Manage performance reviews, recruitment, career planning, and training for team members.Conduct technical reviews of user stories and assist the Product Owner with backlog management.Communicate delivery progress to stakeholders through various mediums. Technical Lead Developer Main Responsibilities: Assist with release preparation and codebase management.Identify and implement improvements in ways of working.Conduct technical reviews and assist in managing the product backlog.Facilitate daily scrum, sprint planning, sprint demo, and retrospectives.Measure and report on standard SCRUM metrics.Communicate delivery progress to relevant stakeholders. Company Benefits: 25 days annual leave plus bank holidaysFlexible working hours (flexitime)Work from anywhere!Contribution pension schemeOptional benefits, such as childcare voucher scheme For further information on this role, please contact Paige Bevan @ Greenfield IT on