Advanced Customer Service for the Public Sector
Practical Training for Professionals
- Classroom
- Part-time
- 55 CPD points
...get everyone involved? Case studies. Can we do what they do? 14.45-15.45: Sales is everyones business in customer service. 15.45-16.45: Complaint handling strategies. How to get customer feedback that makes the difference. 16.45:- Finish Summary and Action Plan. Advanced Customer
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