Delivering Excellent Customer Service
AHR Consultants
This course explores the concept of remarkable customer service and what makes it stand out from the crowd.
- 11 enquiries
- Onsite
- 1 day · Full-time
- Certificate(s) included
- Tutor support
Great service
...Differentiating remarkable customer service Personalising interactions Understanding the customers’ journey and the moments of truth Going the extra mile Managers with responsibility for delivering service All employees involved in the delivery of service to customers
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