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Administrator OR Customer OR Service courses in Northwich

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  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...Advanced Customer Service for the Tourism, Leisure and Hospitality Industry - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service …
    £468

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468

  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • Tutor support
    ...Skills Manchester Outstanding Customer Service Skills Nottingham Outstanding Customer Service Skills Birmingham Outstanding Customer Service Skills Bristol Outstanding Customer Service Skills Edinburgh Outstanding Customer Service Skills Leeds 09:30 - 10:00 Coffee & Introduction …
    £516

  • Highfield Level 2 Award in Customer Service

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Certificate(s) included
    ...to improve customer satisfaction and professional competency in customer service. The purpose of customer service and how it affects the success of an organisation. Different types of customers and their range of needs. How effective teamwork impacts customer service. The purpose …
    £134.40

  • Level 2 Award in Customer Service (RQF)

    The UK Training
    This course is only available for group bookings of 6 or more either at our centre or at your premises.
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role. This qualification covers the principles of customer service, including how to meet customer expectations, the importance of appropriate behaviour and …
    £384

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...consistent quality of service Win and retain your customers’ confidence and trust This course will benefit those who are responsible for setting and / or delivering customer service. It provides a structured approach for understanding and then delivering customer service to a high standard …
    £354

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...exceptional customer service will build trust with those customers so they come back again and again, creating an enduring reputation for your brand and for you. By attending this Customer Service course you will learn the following skills: Achieving consistency in service delivery Service …
    Save 16%
    £375 £450

  • Managing the Customer Journey

    Alliance Manchester Business School
    Elevate customer experience and build business reputation. Classroom based course.
    • Classroom
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...improve customer inspiration and customer value Suggest ways in which your organisation could enhance their customers’ experiences Apply measurement tools and frameworks which solidify your organisation’s strategies Use customer journey data to demonstrate what the customer truly needs …
    £4,800

  • Knowing Your Customer to Maximise Business Opportunities

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Hours Course Locations Know Your Customer London Know Your Customer Manchester Know Your Customer Nottingham Know Your Customer Birmingham Know Your Customer Bristol Know Your Customer Edinburgh Know Your Customer Leeds Know Your Customer - Timetable 9.30-10.00: Coffee and …
    £516

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after …
    £516

  • Business Skills for Administrators

    Practical Training for Professionals
    • 32 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...for Administrators training course is available throughout the UK. CPD Value 5.5 HoursCourse Locations Business Skills for Administrators London Business Skills for Administrators Manchester Business Skills for Administrators Nottingham Business Skills for Administrators Birmingham …
    £576

  • Clinical Trial Administrator (CTA) Beginners

    CGX Training
    Classroom based CPD accredited Clinical Trial Training
    • 86 enquiries
    • Classroom
    • 3 days · Part-time
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    ...Research Associate (CRA). CLINICAL TRIAL ADMINISTRATOR (CTA) Are you new to or interested in entering the Clinical Trials industry? Are you a graduate wishing to pursue a career in Clinical trials? If so, this Clinical Trial Administrator course provided by CGX Training can equip …
    £1,700

  • Effective Complaint Hnadling

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    ...down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and identify mutually beneficial …
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    £375 £450

  • The Effective Administrator

    Practical Training for Professionals
    • 30 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...situations. This The Effective Administrator course is available throughout the UK. 09:30 - 10:00 Coffee & Course Objectives 10:00 - 11:15 ‘What good looks like’; the qualities, attributes and key skills of the effective administrator; understanding the role. 11:15 - …
    £576

  • Effective Communication Skills

    Powercall Global Training
    Learn how to build trust and instant rapport with effective communication skills
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    In any role centred around sales, customer service or generating leads, effective communication skills are rightly considered to be the most important element a person requires in order to be successful. Time and time again, excellent communication skills are a leading …
    £420

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 14 enquiries
    • Classroom
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring …
    £220

  • Professional Email Writing - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...difference between a hastily typed email and a carefully crafted message that gets the right response from recipients. Hamilton Mercer’s Service Methodologies™ help people to craft persuasive communications that don’t solely rely on ‘! High Importance’ flagging to encourage recipients …
    Save 16%
    £375 £450

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • 1 day · Part-time
    • 6 CPD points
    ...5 Hours Course Locations Customer Care - Incoming and Outgoing Calls London Customer Care - Incoming and Outgoing Calls Manchester Customer Care - Incoming and Outgoing Calls Nottingham Customer Care - Incoming and Outgoing Calls Birmingham Customer Care - Incoming and Outgoing …
    £468

  • Service Management Overview

    Infrassistance Development Limited
    Half Day, Classroom-based course, delivered virtually during lockdown
    • Classroom
    • 4 hours · Full-time
    • Certificate(s) included
    • Tutor support
    ...in scope include: - the concept of a service - the concept of service management - the concept of service management processes - the roles of the service owner and service manager - the roles of the process owner and process manager - service management frameworks such as COBIT, ITIL …
    £299

  • ITIL Service Lifecycle - Service Operation

    Training Deals
    Classroom course including exams
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...contained within Service Operations including how they interact to make Service Operations work The processes and service lifecycle phases that Service Operation interfaces with The fundamental aspects of Service Operation and be able to define them Service Operation Principles: …
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  • ITIL Service Lifecycle - Service Transition

    Training Deals
    Classroom course including exam
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    This 3 day ITIL® Service Transition course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Service Transition exam, leading to the ITIL® Service Transition certification. ITIL® Service Transition is one of the nine …
    Enquire for pricing

  • ITIL Service Lifecycle - Continual Service Improvement

    Training Deals
    Classroom course
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...3 day ITIL® Continual Service Improvement (CSI) course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Continual Service Improvement exam, leading to the ITIL® CSI certification. ITIL® Continual Service Improvement is one of the …
    Enquire for pricing

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...workplace. This customer care training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Customer Care London Customer Care Manchester Customer Care Nottingham Customer Care Birmingham Customer Care Bristol Customer Care Edinburgh Customer Care Leeds …
    £516

  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Staff London Customer Excellence for Finance Staff Manchester Customer Excellence for Finance Staff Nottingham Customer Excellence for Finance Staff Birmingham Customer Excellence for Finance Staff Bristol Customer Excellence for Finance Staff Edinburgh Customer Excellence for Finance …
    £516

  • AAT Level 3 Diploma in Accounting With Free Practical Accountancy Training

    KBM training
    Free Sage 50, QuickBooks, Excel or Payroll Training
    • 153 enquiries
    • Classroom
    • 8 months · Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    ...nominal ledger and nominal codes • Setting up customers accounts, Processing customers invoices and credit notes • Setting up Suppliers accounts, Processing suppliers invoices and credit notes • Generating reports on invoices due, customer/supplier statements • Performing error corrections …
    from £355
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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