Professional Email Writing - One Day Course
Hamilton Mercer
Summary
Special Offer -15% Off Classroom Training - Was 347+Vat NOW 295+Vat
or 20% Off when booking 3 or...
- CPD Certification - Free
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Location & dates
Covent Garden
London
WC2H9HD
United Kingdom
Overview
There’s a world of difference between a hastily typed email and a carefully crafted message that gets the right response from recipients.
Hamilton Mercer’s Service Methodologies™ help people to craft persuasive communications that don’t solely rely on ‘! High Importance’ flagging to encourage recipients to take action.
CPD
Description
By attending this Professional Email Writing course you will learn the following skills:
Persuasive Writing Skills
- Select the communication channel that best suits the type of interaction.
- Create well-structured emails that hold the attention of recipients.
- Minimise follow-up emails by providing easy-to-follow sequences for recipients.
- Persuade people to take action – especially when they’re not obligated to.
Structuring Written Communications
- Set the correct tone and level of formality to get recipients on side from the word go.
- Motivate recipients to take action, especially when they’re not obligated to.
- Overcome ‘Writers Block’ by using a proven three-step structure for creating persuasive written communications.
- End the Email on a ‘High Note’, suggesting goodwill and professionalism.
Gaining the Attention of Recipients
- Make emails truly stand-out by creating informative subject lines.
- Inspire others to up their game by editing subject lines to match the email body.
- Provide recipients with clear instructions on what they’re expected to do.
Attention to Detail / Inbox Management
- Ensure communications are of a professional standard and accurate.
- Prevent distractions and maintain focus on high-value tasks.
- Manage the expectations of others and reduce the pressure to respond immediately.
Key points about Hamilton Mercer’s scheduled courses:
- Attendance on this course is limited to a maximum of eight learners, so you can be sure of receiving personal attention and opportunities to work one-to-one with the trainer
- Attendees complete a Pre-Course Questionnaire prior to attending the course, so we can identify your unique learning needs and provide you with a highly personalised experience
- You will receive a Personal Development Plan to complete during the course to map your progress and help embed your new skills
- You will be awarded a certificate of training on the day of training
Who is this course for?
Suitable for people at all levels interacting with customers, suppliers and colleagues via email.
Questions and answers
Certificates
CPD Certification
Digital certificate - Included
This course is accredited by The CPD Standards Office (CPDSO) and is worth a total of 6 CPD Hours.
Upon completion, learners will be awarded with an Official CPD Certificate & Learning Reflection Tool, which can be included within a formal CPD record for a professional institute, regulator or employer.
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
